Director of Quality & Operational Excellence
About The Position
The Director of Quality & Operational Excellence is a business-minded, proactive, and collaborative role that takes true ownership of our Quality Management System (QMS). Attollo views quality as a driver of operational efficiency, throughput optimization, and friction removal, rather than a bureaucratic checkpoint. This role will be a strategic partner for the Manufacturing and Leadership teams. As a business-minded systems thinker, they will focus on optimizing processes, eliminating operational waste, improving company-wide buy-in, and shifting our quality culture to a shared "culture of improvement". Attollo operates as a tight-knit, agile organization, so this role must be entirely comfortable rolling up their sleeves and performing tactical, lower-level quality tasks when necessary to ensure milestones are met.
Requirements
- Bachelor’s degree in business, engineering, or technical field.
- Minimum of 8–10 years of experience in a quality assurance role within a highly regulated manufacturing environment (Aerospace/Defense heavily preferred)
- At least 3 years in a management or leadership capacity
- Strong familiarity with Lean, Six Sigma, or continuous process improvement methodologies is highly valued to help view quality as a business optimization tool.
- Proficient and deeply knowledgeable in AS9100/ISO 9001 requirements, government quality flow-downs, and DCMA/Government coordination.
- Experience utilizing quality-related software and configuration tools, with experience in SolidWorks PDM, Cetec ERP, SAP, or related configuration/ERP suites being a major plus.
- Strong business acumen with the ability to balance strict compliance requirements with manufacturing throughput goals.
- Excellent collaborative, multitasking, and organizational abilities
- "No task is too small" attitude with a proven willingness to handle direct inspection and documentation work alongside strategic planning is essential.
- Requires U.S. Citizenship or Permanent Resident Status required.
Nice To Haves
- MBA or strong background in operational management/business operations
- Experience working in an ITAR environment
Responsibilities
- Oversee, maintain, and continuously improve the company’s AS9100 quality management system, metrics, and procedural documentation to support business growth and scale systems efficiently.
- Look at quality through the lens of operational excellence to optimize manufacturing throughput and remove unnecessary operational friction across our specialized production workflows.
- Partner directly with Manufacturing, Engineering, and Procurement to resolve issues using systemic Root Cause Analysis (RCA) methodologies like the 5 Whys and Fishbone diagrams. Focus solutions on fixing system "glitches" rather than placing blame on individuals.
- Actively overseeing incoming, in-process, and final inspections, as well as First Article Inspection Report (FAIR) documentation for customer deliverables whenever workload demands require it.
- Lead external quality audits, manage relationships with government agencies and customers (such as the DCMA), and oversee quality flow-downs to ensure compliance with strict aerospace, defense, and ITAR frameworks.
- Initiate and contribute to internal and supplier corrective actions (CAPAs) and conduct on-site supplier quality visits as needed to build a dependable, high-performing supply chain.
- Develop and deliver engaging, high-buy-in training protocols to guide and empower employees across all departments on the practical application of quality control.
- Perform other duties as assigned
Benefits
- participation in management performance bonus plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
