Director of Quality Control

LED FastStart•Metairie, LA

About The Position

The Director of Quality Control provides strategic leadership for RNGD’s Quality Management System (QMS) and quality assurance and quality control programs across all business units, operating regions, and construction operations, including Heavy, Commercial, Trades, and Mission Critical. The role establishes enterprise quality strategy, standards, governance, procedures, metrics, and accountability, ensuring that owner requirements, contract specifications, industry standards, and regulatory obligations become practical quality controls throughout the project lifecycle. The Director partners with Operations, Safety, Risk Management, Legal, People Operations, project leaders, and third-party consultants to align quality objectives with business priorities. The role also builds, develops, and deploys the Quality Control team and organizational resources needed to support RNGD’s growth. Success includes consistent QMS adoption, early identification of project quality risks, root-cause resolution of systemic issues, completed corrective actions, reduced rework, and reliable information for leadership decisions.

Requirements

Fifteen or more years of progressive construction, engineering, quality, or similar operational experience, including ten or more years managing quality assurance and quality control programs.
Experience leading enterprise or multi-project quality programs across multiple business units, regions, and construction types.
Strong knowledge of heavy civil, commercial, industrial, mission-critical, and design-build construction, including plans, specifications, inspections, testing, corrective action, and QMS governance.
Ability to analyze quality trends, deficiencies, rework costs, and client satisfaction data and translate findings into executive-level recommendations.
Strong leadership, communication, and stakeholder-management capabilities, including experience building and developing quality teams.
Ability to apply construction methods, plans, specifications, submittals, inspections, testing, closeout, and applicable quality requirements.
Ability to identify quality risks early and use deficiencies, rework, audit findings, quality events, and field feedback to address systemic causes.
Ability to build a quality organization and align Operations, Safety, Risk Management, Legal, People Operations, and project leaders around shared quality ownership.
Alignment with RNGD’s core values: Renegade Mentality, Sweep Floors, Build Together, and Honor Promises.

Nice To Haves

Bachelor’s degree in construction management, engineering, quality management, or a related field; equivalent relevant experience may be considered.
Relevant professional certification or credential, such as ASQ, CQM, CQM-C, PE, PMP, Lean Construction, or a comparable qualification.

Responsibilities

Develop, implement, and maintain RNGD’s corporate QMS in collaboration with a third-party consultant, Safety, the Chief Legal Officer, and operational and executive leaders.
Establish company-wide quality standards, procedures, governance, roles, and performance expectations; lead quality strategy across business units, regions, and project types; review and approve corporate quality policies and program requirements.
Ensure the QMS evolves with organizational growth, project complexity, lessons learned, and changing client and regulatory expectations.
Establish scalable requirements for project quality plans and review and approve plans based on project risks and contractual obligations.
Translate owner requirements, contract specifications, industry standards, and regulatory requirements into clear project controls.
Partner with Operations and project leaders to integrate quality from pursuit and preconstruction through startup, execution, turnover, and closeout.
Define expectations for quality documentation, inspection and testing coordination, deficiency management, corrective action, and project turnover.
Monitor implementation of project quality plans and escalate significant or systemic risks to appropriate leaders while maintaining quality accountability within Operations and project teams.
Oversee quality audits, inspections, testing activities, and compliance reviews across projects and operating regions.
Establish risk-based audit schedules, evaluation criteria, documentation standards, and follow-up requirements; coordinate third-party inspection, testing, and quality resources when required.
Evaluate conformance with company standards, project quality plans, contract requirements, and applicable regulations, and communicate significant findings, emerging risks, and required actions to project and executive leadership.
Lead root-cause analysis and corrective-action planning for significant quality events and recurring deficiencies.
Establish consistent processes for documenting, escalating, resolving, and closing nonconformance issues; ensure corrective actions have clear ownership, completion requirements, and verified effectiveness.
Analyze recurring deficiencies, rework, audit findings, warranty concerns, and stakeholder feedback to identify systemic improvement opportunities.
Translate lessons learned into improvements to standards, processes, planning, training, and project execution, and promote their timely sharing and adoption across the organization.
Establish quality indicators and performance metrics aligned with organizational and project objectives; monitor quality trends, deficiencies, rework costs, corrective-action status, and client satisfaction.
Ensure quality data is accurate, consistent, and sufficiently detailed to support decision-making; provide executive reporting on performance, significant events, emerging risks, and improvement priorities.
Use performance information to guide risk mitigation, resource allocation, program investment, and continuous improvement.
Recruit, develop, mentor, and retain quality professionals; establish team structures, responsibilities, performance expectations, and project-support models.
Develop and manage annual quality budgets, staffing plans, and resource requirements; deploy quality resources based on project risk, operational needs, and business priorities.
Foster a culture in which quality is a shared operational responsibility supported by collaboration, accountability, and continuous improvement.
Exemplify RNGD’s core values: Renegade Mentality, Sweep Floors, Build Together, and Honor Promises.