Director, Quality & Compliance - Champion of Integrity
About The Position
The Director of Quality & Compliance is the senior quality leader for the organization's hospice services and reports to the Chief Clinical Officer. This role provides strategic leadership for hospice quality, regulatory compliance, QAPI, patient safety, and accreditation readiness. The Director partners with executive, clinical, and operational leaders to set the quality agenda and build a culture of continuous improvement and accountability. The position requires balancing clinical empathy with regulatory rigor so that compliance frameworks support compassionate, seamless care and protect each patient's dignity.
Requirements
- 5–7 years of healthcare leadership experience, including a minimum of 3–5 years in quality and compliance.
- Bachelor’s degree in nursing.
- Current unrestricted RN license.
- Experience with regulatory surveys, accreditation, and quality improvement methodologies.
- Strong knowledge of hospice regulations, quality standards, and compliance requirements.
- Hands-on experience with QAPI, data analytics, and performance improvement.
- Strong analytical and problem-solving abilities, including the ability to manage multiple priorities.
- Excellent leadership, communication, and presentation skills.
- Commitment to the organization's mission, purpose, vision, and values.
- Compassion, cultural sensitivity, and commitment to patient-centered care and continuous improvement.
Nice To Haves
- Master’s degree in nursing, healthcare administration, public health, or a related field.
- Certified Professional in Healthcare Quality (CPHQ), or willingness to obtain it within 2 years of employment.
- Hospice and Palliative Care certification, or willingness to obtain it within 2 years of employment.
Responsibilities
- Provide strategic leadership and oversight for hospice quality, regulatory compliance, performance improvement, and patient safety.
- Develop, implement, and monitor quality initiatives to improve patient care outcomes and organizational excellence.
- Lead the hospice QAPI program, including data collection, analysis, and performance improvement projects.
- Maintain continuous survey and accreditation readiness; lead preparation for and responses to regulatory surveys and accreditation reviews.
- Ensure organizational practices meet hospice regulations, quality standards, and compliance requirements.
- Track, trend, and report quality and patient safety outcomes using data analytics.
- Apply quality improvement methodologies to identify gaps and drive corrective action.
- Lead organizational change initiatives related to quality and compliance.
- Present quality findings and recommendations to leadership and committees.
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What This Job Offers
Job Type
Full-time
Career Level
Director
