Director of Quality Assurance

V15P1TALONNN • Mesa, AZ

7d • $3,344 - $5,555

About The Position

The Director of Quality Assurance leads the development, implementation, and continuous improvement of quality assurance strategies and processes aligned with organizational goals. The role works closely with development, operations, and customer support teams to advance quality initiatives and proactively resolve issues. It also oversees the deployment and use of quality assurance software tools to monitor performance metrics and compliance standards, helping ensure products and services meet high standards of quality and reliability.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 7 years of quality assurance experience in the information technology or software industry.
• Proven experience managing quality assurance teams and leading quality initiatives at a senior level.
• Strong knowledge of and hands-on experience with quality assurance software tools and methodologies.
• Excellent understanding of the software development life cycle (SDLC) and quality assurance best practices.

Nice To Haves

• Master’s degree in a relevant field or an MBA focused on technology management.
• Certified Manager of Quality/Organizational Excellence (CMQ/OE) or ISTQB Advanced Level certification.
• Experience with automated testing frameworks and continuous integration/continuous deployment (CI/CD) pipelines.
• Familiarity with regulatory compliance standards such as ISO 9001, CMMI, or Six Sigma.
• Demonstrated ability to lead quality assurance in a large-scale, fast-paced technology environment.

Responsibilities

• Lead the design and execution of comprehensive quality assurance programs across all product lines and services.
• Manage and mentor a team of QA professionals, providing guidance on best practices and career development.
• Collaborate with product development and engineering teams to integrate quality assurance processes early in the development lifecycle.
• Oversee the selection, implementation, and optimization of quality assurance software tools to enhance testing efficiency and accuracy.
• Analyze quality metrics and generate detailed reports for senior management to support data-driven decision-making.
• Ensure compliance with industry standards, regulatory requirements, and internal quality assurance policies.
• Drive continuous improvement by identifying process gaps and implementing corrective actions.
• Coordinate with customer support to address quality-related feedback and implement preventive measures.

What This Job Offers

• Job Type: Full-time
• Career Level: Director