Director of Engineering

Pyramid Global Hospitality•Saint Michaels, MD

27d•$150,000 - $160,000•Onsite

About The Position

The Director of Property Operations is responsible for effectively managing the overall operations and maintenance of the facilities of the resort. This role involves managing staff, creating property-wide cost efficiencies, and directly overseeing the evaluation, monitoring, and maintenance of existing facilities, as well as making necessary repairs throughout the resort. The Inn at Perry Cabin, a Forbes 4-star historical gem on the Eastern Shore, offers a unique Chesapeake Bay experience with luxury amenities including a golf course, spa, and a fleet of sailboats. As part of the Pyramid Global Hospitality team, associates contribute to a culture of service, teamwork, professionalism, integrity, and results. The Inn provides a supportive environment for career growth and offers a comprehensive benefits package for full-time employees, including medical, vision, dental, life, pet, and accident insurance, a 401(k) with employer match, and paid time off. All employees, including part-time, receive exclusive discounts across the portfolio.

Requirements

Effectively manage the overall operations and maintenance of the facilities of the resort.
Manage staff and create property-wide cost efficiencies.
Evaluate, monitor, and maintain existing facilities.
Make necessary repairs within the entire resort as needed.
Have a thorough understanding of OSHA rules and regulations.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Assist guests as needed.
Assist with security and safety checks for the property through visual checks.
Assist in safety and maintenance by tracking items in KnowCross for relevant department.

Nice To Haves

Experience with KnowCross to record problems and analyze data.

Responsibilities

Build and maintain relationships with vendors, contractors, and county/town officials.
Maintain compliance with all zoning rules and regulations.
Conduct daily inspections of facilities, grounds, HVAC, electrical, and plumbing.
Provide comprehensive written updates on projects.
Implement preventative maintenance plans and checklists for facilities, equipment, and rooms.
Implement and execute the routine schedule of testing fire systems, sewage treatment and pumping systems.
Order and manage the inventory of maintenance supplies, parts and equipment to ensure ongoing operations.
Review all work orders to determine reoccurring issues, analyze costs and determine strategies for cost savings. Utilize KnowCross to record problems and analyze data.
Ensure that engineering personnel have received the necessary training on all corporate maintenance policies and OSHA rules.
Hold a seat on the Executive Committee.
Work closely with Executive Committee members in achieving the hotel’s performance and financial goals and objectives.
Establish and manage annual objectives for the Property Operations department in support of the hotel’s performance and financial goals and objectives.
Follows all company and safety and security policies and procedures.
Completes safety training and certifications.
Have a thorough understanding of OSHA rules and regulations.
Ensures uniform and personal appearance are clean and professional.
Maintains confidentiality of proprietary information.
Protects company assets.
Welcomes and acknowledges all guests according to company standards.
Performs guest room plumbing maintenance: plunging toilets, unclogging drains, repairing all types of plumbing hardware.
Performs public area plumbing maintenance: plunging toilets, unclogging drains, repairing all types of plumbing hardware.
Observes energy and utilities usage in the hotel and on the grounds. Looks for ways to conserve energy and reports ideas to Engineering Management.
Cleans, lubricates, protects, and otherwise maintains all tools and equipment in the hotel. Ensures all tools used are returned to the shop and secured in proper storage area. Protects and maintains assigned tool pouch and its tools.
Is available for any emergencies and acts in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency. Acts quickly and responsibly to return the building to its normal operating status. Informs Engineering Management of any such emergencies.
Strives to work in an accident-free manner and creates a safe work environment for others. Continuously looks for conditions which may endanger associates or guests of the hotel and takes immediate action to correct any hazardous conditions found.
Reads, logs, tracks and interprets readings from meters, gauges, and other measuring units. Maintains a thorough log of each day’s activities and problems that occur and ensures this information is passed on to other shifts.
Cleans all engineering areas as directed by Engineering Management. Works in a neat and efficient manner, keeping work areas clean and well organized. Serves as otherwise directed or needed to help maintain the effective and efficient operation of the hotel.
Completes all work assigned in a safe and professional manner. Maintains communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order. Follows up on any items that may be on back order. Keeps supervisor updated on assignments. Provides training and technical advice to other engineers as needed or requested.
Conducts room plumbing preventative maintenance on all hotel rooms, buildings, and equipment.
Assists with picking up trash in the parking lot.
Assists guests as needed.
Assists with security and safety checks for the property through visual checks.
Assists in safety and maintenance by tracking items in KnowCross for relevant department.
Supervises team of up to 12 crew members including Assistant Director, two Supervisors, HVAC technician, Preventive Maintenance Technician, Maintenance Technicians, Carpenter/Furniture Finisher, Property Operations Office Coordinator.