Director of Programs

Merakey • Evesham Township, NJ

1d • Onsite

About The Position

The Director of Programs is responsible for the oversight, management, and quality assurance of assigned I/DD residential and/or community-based programs across New Jersey. Reporting to the Executive or Senior Director, this role ensures compliance with NJ state regulations, organizational standards, and best practices while driving program performance, staff development, and financial sustainability. This position directly supervises Program Managers, Supervisors, and/or Team Leads and may maintain a limited caseload as needed.

Requirements

• Bachelor’s degree in human services, Social Work, Psychology, or related field (Master’s preferred)
• 5+ years of progressive leadership experience in IDD, behavioral health, or human services
• Strong knowledge of New Jersey DDD, DHS, Medicaid waiver programs, and licensing standards
• Demonstrated experience managing multi-site residential or community-based programs
• Proven ability to lead teams, manage budgets, and ensure regulatory compliance
• Valid driver’s license and ability to travel locally as needed
• Bachelor’s Degree or the equivalency for credited coursework and experience
• 1-3 total years of experience
• Strong leadership abilities, with the capacity to inspire and motivate staff, volunteers, and stakeholders towards a common vision.
• Excellent communication skills, including the ability to articulate complex ideas clearly and persuasively, both verbally and in writing.
• Sound decision-making skills, with the ability to analyze information, solve problems, and prioritize competing demands effectively.
• Experience in building and sustaining collaborative relationships with diverse stakeholders, including government agencies, community organizations, and funders.
• Flexibility to adapt to changing priorities and environments, while maintaining a high level of professionalism and integrity.

Nice To Haves

• Master’s preferred

Responsibilities

• Oversee daily operations of assigned programs to ensure efficient service delivery and compliance with NJ DDD, DHS, and licensing regulations
• Ensure adherence to state, federal, and accreditation standards, including Medicaid waiver requirements and incident reporting protocols
• Implement policies and procedures aligned with Merakey standards and New Jersey regulatory requirements
• Monitor program performance, quality metrics, and outcomes to ensure person-centered care and continuous improvement
• Support audits, inspections, and corrective action plans as required
• Supervise, coach, and develop program leadership staff, fostering a high-performing and engaged team culture
• Lead performance management processes, including evaluations, goal setting, and disciplinary actions in compliance with employment laws
• Partner with Talent Acquisition to support recruitment, hiring, and onboarding of qualified staff
• Ensure proper staffing coverage, scheduling, and timekeeping accuracy
• Manage program budgets and maintain accountability for profit and loss (P&L) performance
• Monitor financial trends, control expenses, and implement strategies to ensure fiscal responsibility and sustainability
• Contribute to annual budgeting and strategic planning efforts
• Build relationships with state agencies, families, referral sources, and community partners
• Support marketing and outreach initiatives to promote program services and expand community awareness
• Collaborate with internal teams to highlight program outcomes and success stories

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager