Director of Program Management

natgridProd • City of Syracuse, NY

1d • Hybrid

About The Position

National Grid is hiring a Director of Program Management for their NY Gas Business. This position can be based in either Upstate or Downstate, NY. Every day, National Grid delivers safe and secure energy to homes, communities, and businesses, playing a crucial role in connecting people to the energy they rely on for daily life. As the industry evolves, National Grid is positioned to shape a more sustainable and customer-focused future by anticipating customer needs, reducing energy delivery costs, and pioneering flexible energy systems. This requires strategic leadership, continuous improvement, and a culture that empowers employees to speak up, innovate, and grow.

Requirements

• Bachelors degree and proven leadership experience (10 years) in building and managing teams (5+ team members), preferably within energy, utilities, or related industries is required.
• Excellent communication and interpersonal skills, with the ability to influence and inspire cross-functional teams and senior stakeholders.
• Demonstrated ability to translate strategic goals into actionable plans, develop and execute on a long-term vision, while also managing short-term priorities and deliverables.
• Experience with project management and process improvement methodologies (Lean Six Sigma) required – Experience leading and completing a minimum of 10 projects, and managing large portfolios of efficiency initiatives of $10M to $250M in savings.
• A valid driver’s license is required, along with the ability to travel to SteerCo and team meetings as needed.

Nice To Haves

• PgMP, PMP, Lean Six Sigma, Prosci or other change management certifications preferred.

Responsibilities

• Influence and shape the development and delivery of a Project/Program Management Office with governance to drive consistency across all projects and programs in NY Gas.
• Manage a program of initiatives to support continuous improvement, aligning with business objectives, targets and identifying root cause for performance failures. Ensuring that effective corrective actions are in place with controls to ensure the sustainability of change.
• Develop and analyze a comprehensive set of leading and lagging cross-functional key performance indicators in support of strategic and operational cross-functional process performance.
• Provide coaching and mentorship to project managers, fostering a culture of collaboration, innovation, and continuous learning.
• Provide regular updates to Senior Leaders on program performance, metrics, benefits and new initiatives for the program leveraging data-driven insights and stakeholder feedback ensuring transparency and accountability.
• Collaborate with cross-functional teams to ensure the successful execution of program initiatives, driving operational excellence and business value.
• Develop and maintain relationships with external partners, vendors, and industry associations to stay informed about emerging trends and best practices.

Benefits

• Equal employment opportunities to all employees and applicants for employment regardless of protected class.
• Does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
• Maintains affirmative action programs for individuals with disabilities and protected veterans.
• Employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment.
• Complies with all applicable federal, state, and local anti-discrimination laws.
• Dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and encourages a culture of respect for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Director