About The Position

The Director of Program Assessment collaborates with stakeholders to lead institutional accreditation and assessment. The role develops, implements, and maintains processes and submits documentation to meet Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) requirements, including substantive changes. Working with academic administration and faculty, the Director collects and prepares annual profiles and other reports requested by SACSCOC and advises University administration on program development, faculty credentials, and curriculum compliance best practices. To support compliance with accreditation assessment standards, the Director works with faculty and departments to develop assessment plans, reviews and approves those plans, and tracks and reports data from assessment reports. The position participates as an ex-officio member on councils and committees and in approval workflows to monitor potential accreditation issues. Work is performed under general supervision and evaluated based on completion of assignments and results. The position reports to the Vice Provost IR & Improvement, SACSCOC Liaison, and may supervise Student Assistants. Regular and reliable attendance at the University during scheduled workdays and hours is an essential function. The employee may be required to travel and normally works in a typical interior work environment.

Requirements

  • Master’s degree.
  • Three years of relevant work experience.
  • Ability to monitor and record changing accreditation standards.
  • Knowledge of Principles of Accreditation and substantive change policies, or ability to learn them.
  • Ability to use online applications, electronic inventory management and workflow systems, spreadsheets, databases, submission portals, and presentation software.
  • Ability to use or learn statistical software applications such as R.
  • Knowledge and understanding of common practices for assessing learning outcomes.
  • Ability to work effectively with faculty and academic component administrators, deans, vice provosts, and vice presidents.
  • Ability to navigate Colleague, THECB, SACSCOC, and similar portals.
  • Communication, organization, and task-management skills.
  • Knowledge of Microsoft Word and other Microsoft Office applications.
  • Ability to use a personal computer, office equipment, university software, and email.
  • Regular and reliable attendance at the University during scheduled workdays and hours.
  • Adhere to applicable Federal and State regulations and TWU policies and procedures for information security and privacy.
  • Complete assigned tasks safely and efficiently and report unsafe conditions, practices, and near-miss incidents.

Nice To Haves

  • One or more years of doctoral study beyond the Master's degree.
  • Experience with learning management systems, student information systems, and statistical software.
  • Experience selecting, administering, and interpreting direct measures of student learning with established validity and reliability evidence and national norms or peer benchmarks, and using results to improve curriculum and student learning outcomes.
  • Experience using AI-enabled tools for assessment work, such as analyzing open-ended and qualitative responses, supporting rubric-based scoring, or streamlining data analysis and reporting, with demonstrated commitment to data privacy, FERPA compliance, and validity of results.

Responsibilities

  • Oversee accreditation compliance.
  • Manage submissions of substantive and non-substantive changes and other documentation in accordance with SACSCOC compliance standards.
  • Maintain records of accreditation-related filings, reports, and documentation.
  • Maintain current information on SACSCOC policies and procedures.
  • Develop, implement, and maintain processes and systems for SACSCOC documentation and reporting requirements.
  • Direct dissemination of information about SACSCOC policies and procedures to the campus community.
  • Advise University administration on best practices for curriculum compliance with SACSCOC.
  • Analyze and evaluate existing assessment data and investigate possible assessment reforms.
  • Explore and implement responsible uses of AI to enhance assessment processes in collaboration with university AI strategy and data governance efforts.
  • Advise programs and departments on program assessment practices.
  • Review and approve program assessment plans.
  • Track and prepare reports on data from program assessment annual reports.
  • Serve as an ex-officio member of appropriate university councils, including the Curriculum Committee, Undergraduate Council, and Graduate Council.
  • Participate in approval workflows to monitor possible accreditation issues.
  • Attend accreditation annual meetings and conferences.
  • Perform other duties as requested.
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