Director of Product, Member Growth

Spring Health

1d•$217,600 - $272,000•Hybrid

About The Position

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP of Product, Member Growth, you will lead the product strategy, roadmap, and execution for our Nurture & Growth Engine portfolio. In this role, you will define and deliver the roadmap that accelerates member engagement across the platform, with a focus on activating and nurturing lower-intent members who are not yet ready for care. You will also steward critical horizontal capabilities that underpin our growth ecosystem, ensuring we scale the products, systems, and experiences that drive sustained member activation and retention. You’ll lead a team of five Product Managers and partner cross-functionally with leaders across the organization. Please note that this is a hybrid role based in New York, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue.

Requirements

10+ years of experience in product management, including at least 3 years leading PMs and driving execution across multiple teams or product areas.
Data-driven mindset, with the ability to synthesize qualitative and quantitative insights to inform strategy, prioritize effectively, and make sound decisions in complex, ambiguous environments.
Exceptional leadership, communication, and influence skills, with a strong bias toward collaboration, clear decision-making, and delivering measurable outcomes.
Proven success operating at a strategic altitude, defining vision and roadmaps while ensuring operational rigor and consistent delivery.
Demonstrated aptitude for scaling product practices, including experimentation frameworks, discovery approaches, and cross-functional alignment.
Ability to thrive in a fast-paced, mission-driven environment, balancing long-term vision with the urgency required to drive near-term impact.

Responsibilities

Own the Nurture & Growth Engine Product Portfolio
Lead the end-to-end strategy, roadmap, and execution for the Nurture & Growth Engine group, spanning five product pods focused on nurturing members and activating them into care, as well as strategic investments in AI care navigation and benefits multi-eligibility.
Define, measure, and move company-level utilization metrics, spanning platform engagement and conversion to care.
Lead and Grow a High-Performing Product Team
Manage and mentor a team of Product Managers, fostering a culture of ownership, clarity, and accountability.
Elevate product craft and growth mindset, coaching teams to blend qualitative insights, quantitative data, and strategic intuition to unlock new opportunities.
Build the Team’s Growth Product Muscle
Establish the operating rhythms for high-velocity experimentation, enabling teams to rapidly test, learn, and scale initiatives that drive measurable impact.
Champion user-centric growth practices, embedding deep customer insight, clear problem framing, and rigorous hypothesis-driven testing into how teams build.

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.