Director of Product Management, Emphasys PHA

Aquila Software GroupMiramar, FL
Remote

About The Position

Emphasys PHA, a division of Emphasys, develops and supports industry-leading software designed specifically for Public Housing Authorities across the United States. As a trusted provider in the affordable housing sector, our solutions help PHAs efficiently manage operations, ensure regulatory compliance, and deliver critical housing services to families and individuals in need. From applicant intake to rent calculations and unit inspections, our platform supports the full lifecycle of public housing programs—empowering agencies to focus on their mission of providing safe, stable, and affordable housing. We are hiring a Director of Product Management to lead and strengthen our Product function. This role will bring greater structure, discipline, and strategic direction to how we define, prioritize, and deliver our product roadmap. Leading a team of three Product Owners, you will establish stronger product management practices, coach and develop the team, and partner closely with Development, Sales, Marketing, and industry leadership to connect customer needs and market opportunities with business priorities. You will balance strategy with hands-on leadership as we evolve our product offering, including the continued transition from a legacy desktop application toward a more modern, web-based platform. This is a remote role open to candidates based in the United States.

Requirements

  • Product leadership experience, including building structure, practices, and accountability for a product team.
  • Experience coaching and developing Product Owners or Product Managers while providing practical, hands-on guidance.
  • Ability to translate customer needs, market opportunities, and business objectives into a clear product strategy and actionable roadmap.
  • Experience prioritizing competing needs, making thoughtful trade-offs, and bringing discipline and predictability to product decision-making and execution.
  • Experience within strong product management environments, understanding agile principles, backlog management, roadmapping, prioritization, and product lifecycle practices.
  • Ability to assess what is working, identify where greater structure is needed, and introduce processes that help a team become more strategic and effective without adding unnecessary complexity.
  • Comfort engaging directly with customers to understand their workflows, challenges, and priorities and using those insights to inform product decisions.
  • Ability to present product direction with confidence, navigate differing perspectives, and build credibility with customers and industry stakeholders.
  • Ability to build trusted relationships across Development, Sales, Marketing, and leadership teams, bringing different perspectives together around shared priorities.
  • Clear communication with both technical and non-technical audiences.
  • Ability to challenge assumptions, influence decisions, and push back constructively when needed.
  • Comfort joining an established business and product at an important point in its evolution.
  • Curiosity and sound judgment to learning a specialized market.
  • Openness to exploring how emerging technologies, including AI-assisted development, can support better products and more effective ways of working.
  • Curiosity about how AI is changing the product discipline and motivation to explore how it can improve the way products are discovered, developed, and delivered.
  • May have experience incorporating AI-enabled tools or methodologies into product practices, or brings the curiosity and willingness to learn, experiment, and help a team adopt new ways of working.

Responsibilities

  • Define and communicate a clear product vision and strategy, connecting customer needs, market opportunities, and business priorities.
  • Translate product direction into a longer-term roadmap that gives teams greater clarity on where we are going, why it matters, and what comes next.
  • Establish stronger product management practices, operating rhythms, and agile ways of working.
  • Bring greater discipline to prioritization, backlog management, planning, and decision-making.
  • Guide the continued transition from a legacy desktop application toward a more modern, web-based product.
  • Partner closely with Development, balancing innovation, technical investment, customer commitments, and business priorities to support predictable, high-quality delivery.
  • Lead, coach, and develop a team of three Product Owners, building their product management capabilities and creating greater clarity around ownership and accountability.
  • Provide hands-on guidance while helping the team become increasingly strategic and effective.
  • Engage directly with customers to understand their workflows, challenges, and priorities and bring those insights back into product strategy and planning.
  • Present product direction, listen to feedback, and ensure customer needs are considered alongside broader market and business opportunities.
  • Partner with Development, Sales, Marketing, and industry leadership to create stronger alignment around product priorities and opportunities.
  • Contribute product insight to positioning, packaging, pricing, strategic accounts, and growth discussions.
  • Help the Product team adopt and mature AI-enabled ways of working, including the emerging AI Delivery Life Cycle (AI-DLC) methodology.
  • Explore where AI can strengthen product discovery, decision-making, development, and delivery, encouraging thoughtful experimentation while establishing practical approaches that can scale.

Benefits

  • Opportunity to shape the Product function.
  • Autonomy to strengthen roadmapping, prioritization, and agile ways of working.
  • Opportunity to guide the evolution of an established software product.
  • Opportunity to balance customer needs and commitments with innovation and technical investment.
  • Opportunity to help the Product team adopt and mature AI-enabled ways of working.
  • Voice in decisions that connect product direction with customer needs, market opportunities, and business growth.
  • Broad exposure and opportunity to influence both product strategy and how that strategy comes to life.
  • Entrepreneurial culture.
  • Lean environment.
  • Dynamic organization where purpose drives growth.
  • High performance and hard work are rewarded.
  • Leaders are grown.
  • Best ideas win.
  • Autonomy to be creative and curious.
  • Collaboration and iteration to achieve real impact.
  • Growth mindset.
  • Relationship-focused approach.
  • High moral fiber.
  • Accommodations are available on request for candidates taking part in all aspects of the selection process.
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