Director of Product Management; Receivables

Ford • Dearborn, MI

20h • Hybrid

About The Position

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position...
As the Director of Product Management for Receivables, you will lead the team responsible for the end-to-end product execution of Statements, Payments, Accounting, and Tax calculations. This is a high-stakes LL5 leadership role sitting at the intersection of Technical Product Management, Finance, Compliance and Core Operations. You will own the Receivables Core Product roadmap while ensuring our most critical financial foundations remain robust, compliant, and seamlessly evolve in alignment with Ford’s broader modernization efforts. This role requires an established Product Management Leader at this level with a proven track record of managing complex revenue systems at scale. You will be responsible for the integrity and stability of the systems that power Ford Credit’s cash flow. Your mission is to ensure the Receivables team operates with technical precision while staying deeply connected to the company's digital evolution.

Requirements

• Current LL5 (Director) experience or external equivalent, with a proven track record of leading high-complexity, mission-critical organizations.
• Master’s degree or combination of experience and education. MBA preferred.
• 5+ years of experience as a Product Manager, with a proven track record of success in delivering impactful complex platform products.
• 4+ years of experience with Jira
• Deep expertise in AI tools, industry trends, competitive landscape in AI, and organizational strategies to enable AI adoption.
• Deep expertise in data strategies to enable reusable data marts, connected customer journey analytics, and our data products.
• Ability to secure executive buy-in, influence teams, and exceptional story-telling.
• Expertise in technical platforms, APIs, cloud services, technical products.. Alternatively, have led engineering teams that built cloud services or custom software platform solutions, as a Product leader.
• Be comfortable to collaboratively develop tech POVs; and hold architectural discussions using latest technology tools and services.
• Be proficient with technology systems, system design, APIs, Non-functional requirements, data, big-data, data management and other architectural patterns. ML/AI experience preferred.
• Excellent communication, interpersonal, and presentation skills.
• Experience with platform products and growing adoption across an enterprise.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Experience with Software Development methodologies such as AgileSAFE methods and Scrum.
• Strong analytical and problem-solving skills.
• Comfortable working in a fast-paced, fluid environment where priorities shift regularly.
• Ability to break down complex tasks or requirements into simpler, more manageable tasks identifying clear pros, cons, issues, obstacles, and dependencies. Fosters an environment of constant delivery and ownership in their areas. Able to help get things shipped and team members prioritize work in their key focus areas.
• Ability to deliver high-impact outcomes, make trade-offs and understand the importance of different work-streams, and thus effectively prioritize to deliver maximum business impact.

Nice To Haves

• MBA preferred.

Responsibilities

• Oversee the global roadmap for payment processing and customer statements, ensuring accuracy, timeliness, and a seamless customer experience.
• Lead the product execution for Accounting and Tax calculations. Ensure all systems meet requirements, Ford Global Accounting Standards, and internal audit controls.
• Ensure all receivables products meet rigorous state, federal, and international regulatory requirements, as well as Credit Bureau reporting standards.
• Establish operating rhythms and performance dashboards to track the health of projects monitoring KPIs, risks, and dependencies across the financial lifecycle.
• Partner closely with the modernization team to ensure the Receivables roadmap is fully integrated with enterprise modernization efforts. Act as the bridge between current core operations and future-state platforms.
• Ensure that the complex requirements of Payments, Tax, and Accounting are accurately represented and protected as the company migrates to new technologies.
• Proactively identify opportunities to evolve legacy processes within the Receivables space, ensuring the team remains agile and ready to adopt new tools and frameworks delivered by the transformation team.
• Oversee and manage the Receivables Core Product team, fostering a culture of “raising the bar” while ensuring continuous professional development.
• Act as a trusted advisor to senior leadership across Securitization, Finance, Engineering, Architecture and core operations.
• Cultivate high-trust partnerships across Operations, Technology, and the Transformation Office to assure alignment and flawless execution.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees