Director of Product Management -Product Platform

CaptivateIQNashville, TN
$212,120 - $300,419Hybrid

About The Position

CaptivateIQ is transforming the way companies plan, manage, and optimize the models that run their business. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, Sapphire Ventures, and Workday Ventures, we power high-growth innovators like Figma, Stripe, and Snowflake alongside global enterprises such as Netflix, Mastercard, and Boston Scientific. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in enterprise modeling — at platform scale. CaptivateIQ is looking for a Director of Product Management to lead the strategy and execution of our Product Platform — the shared foundation that every CaptivateIQ application is built on. This is the connective tissue of the company: the layers that turn a set of products into a single, AI-native system. It is where data becomes connected and queryable, where workflows orchestrate long-running human-and-agent processes, where reporting turns models into decisions, where identity and entitlements govern who can do what, where state is versioned and audited, and where the AI and agent platform gives every product a consistent, agent-accessible surface. This role owns one of CaptivateIQ’s highest-leverage areas. A single great primitive shipped here compounds across every product. It demands a leader who is hands-on, deeply curious about the systems beneath the surface, and capable of balancing rigorous platform thinking with decisive product execution.

Requirements

  • 4+ years leading product managers, with a track record of shaping complex, multi-tenant systems.
  • Deep experience with platform or infrastructure products — data platforms, APIs and developer platforms, workflow/orchestration engines, identity and access, or similar foundational layers where correctness, scale, and usability intersect.
  • Demonstrated ability to build reusable primitives and abstractions that serve multiple products, teams, and external builders.
  • Strong API-first instincts — you think in interfaces, schemas, and contracts before screens.
  • Fluency with and genuine curiosity about the AI/agent stack: MCP, agent tooling, evals, context management, and how orchestration around a model — not just the model — drives differentiated value.
  • Strong cross-functional instincts — able to bring together Engineering, Design, Sales, and CX around shared context and goals.
  • A coaching mindset; you invest in developing people’s judgment, not just their execution.
  • Clear, structured thinking — you simplify complexity without losing nuance.
  • Passion for creating environments where product teams do their best, most thoughtful work.

Responsibilities

  • Own the Product Platform strategy and roadmap. Define how CaptivateIQ’s shared layers — data, workflows, reporting, identity, state, and the AI/agent platform — evolve to make every product faster to build and every model more connected.
  • Make the platform an accelerant, not a tax. A platform team succeeds only when product teams move faster because of it. Build primitives teams reach for by default, and retire the temptation to invent parallel versions.
  • Champion interface-first, agent-ready design. Every platform surface must be designed API-first with well-defined schemas and documentation, with human UX built on top. Agents are only as reliable as the APIs and data structures they operate on — your layers are that substrate.
  • Model hands-on product leadership. Stay close to the details. Immerse yourself in customer workflows, data models, agent behavior, and technical constraints. Reason from system dynamics, not surface requirements.
  • Scale enterprise readiness. Deliver the governance, auditability, access control, sandboxing, performance, and reliability that enterprises operating at scale depend on — and that make AI-generated logic trustworthy and governable.
  • Develop system thinkers. Coach PMs to think holistically across components and personas, reason about trade-offs, and make clear, structured decisions grounded in how the whole platform behaves.
  • Drive measurable impact. Connect platform work to company-level outcomes — development velocity, API-first coverage, cross-model data flows, reduction in fragmentation — and ensure alignment through clarity, not control.

Benefits

  • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
  • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
  • Annual Stipends: Dedicated funds for your professional development and caretaking needs.
  • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
  • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
  • Premium Tools: The latest Apple hardware to empower you to do your best work.
  • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.
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