Director of Product Management, Consumer Digital Banking

Narmi•New York, NY

1d•Hybrid

About The Position

We're looking for a Product Director to lead Narmi's Consumer Digital Banking vision. You'll shape the vision and strategy for the products that hundreds of thousands of people already use to manage their money every day, and you'll own the outcomes we drive. You'll work closely with Design, Engineering, Sales, Business Development, and our Co-Founders to define what we build and why. You'll lead a small team of product managers and spend real time in the field with the financial institutions we serve. That means visiting their offices, sitting with their teams, and hearing directly from the people who use what we build.

Requirements

10+ years in product management, with at least 4 in digital banking, fintech, or payments
A track record of shipping consumer financial products people actually like using
Strong UX sensibility paired with the discipline to run real user research
Fluency with data to guide UX strategy and measure the impact of what you ship
Comfort being customer-facing. You've presented to external audiences, led discovery sessions, and can read a room
Willingness to travel regularly to visit our bank and credit union clients
A track record of balancing technical realities with what customers actually need
Experience leading product managers, or clear potential to grow into it

Responsibilities

Own the outcomes. You're accountable for the results the Consumer Digital Banking team drives.
Adapt the strategy and roadmap when you need to.
Set the vision. Define where Consumer Digital Banking is headed at Narmi.
Write the strategic narrative. Make sure every roadmap decision ties back to it.
Get out of the building. Regularly visit our banks and credit unions. Present Narmi's vision, gather honest feedback, and come back with sharper ideas. Expect to travel 10% of the time.
Manage stakeholders. Build trust across the company. Loop people into key decisions early so nothing lands as a surprise.
Drive prioritization. Push hard trade-offs. Make the case to leadership for the resources your team needs. Keep executives close to your team's progress.
Shape company strategy. Develop deep expertise in consumer digital banking across fintech, bank tech, and community banking. Use what you learn to influence where Narmi goes next.
Ship quality. Partner with engineering, design, and QA to release products that work and feel good to use.
Improve how the team works. Spot inefficiencies in how features get specced and shipped. Fix them.
Launch well. Work with Marketing and Sales on launch strategies and GTM materials that land with our clients and their account holders.
Bring the voice of the customer into everything. Use research and data to make calls, not gut feel.
Build a team. You'll start with a small team of product managers and grow it over time. Hire well, coach honestly, and develop the people around you.