Director of Product Integrity

The Lumistella Company • Atlanta, GA

2d

About The Position

Join us in Telling the Stories of Santa’s North Pole! The Lumistella Company is a global intellectual property company dedicated to bringing Santa’s North Pole to life for children around the world through consumer products, original entertainment and brand experiences. We are home to the most iconic and beloved Christmas brands of this generation including The Elf on the Shelf, Elf Pets, and Elf Mates. The Director of Product Integrity leads Lumistella’s strategy to ensure product safety, quality, compliance, and consumer trust across all markets. This role is responsible for building and overseeing robust product integrity programs that ensure products meet regulatory, quality, and ethical standards throughout the product lifecycle; from design and sourcing to manufacturing and market release.

Requirements

• 10+ years of experience in product integrity, product safety, quality, or regulatory compliance in Consumer products – Toys experience will be a plus.
• Proven experience leading regional or multi-country product integrity programs with suppliers in Asia.
• Experience in factory evaluation, supplier audits, product inspection, and quality/production improvement.
• Strong background in manufacturing, supplier management, and regulatory compliance.
• Deep knowledge of product safety regulations and standards.
• Strong analytical and problem-solving skills with experience in risk-based decision-making.
• Excellent leadership, communication, and stakeholder engagement abilities.
• Ability to manage complex, high-risk issues in fast-paced environments.
• Fluency in English required.
• Willingness to travel to factories in Asia as needed.
• Consumer-focused and quality-driven mindset.
• High standards of accountability and integrity.
• Strategic yet hands-on leadership style.
• Strong cultural awareness and adaptability.
• Protects company assets through the proper management of asset files and adherence to company policy with regard to information security and management.

Responsibilities

• Define and implement global product integrity, quality, and safety objectives.
• Act as the authority on product integrity, product safety, and regulatory compliance.
• Advise senior leadership on product integrity risks, emerging issues, and mitigation strategies.
• Oversee product safety, quality, and compliance programs to ensure products meet internal standards and external regulatory requirements.
• Establish and monitor quality systems, testing protocols, and performance metrics.
• Lead product risk assessments, root cause analysis, and corrective/preventive action (CAPA) processes.
• Ensure compliance with worldwide regulations and standards related to product safety, labeling, materials, and environmental requirements.
• Manage product certifications, approvals, and market authorization processes.
• Lead product integrity requirements for suppliers, manufacturers, and third-party partners.
• Oversee supplier audits, factory assessments, and ongoing compliance monitoring.
• Collaborate with sourcing and operations teams to strengthen responsible manufacturing practices.
• Coordinate all audit and compliance requirements from Licensors and customers.
• Partner with Compliance, Product Development, Legal, Supply Chain teams.
• Support new product introduction (NPI) processes with integrity and Quality Assurance checkpoints.
• Champion a culture of product excellence, accountability, and continuous improvement.
• Develop and deliver product integrity training programs for internal teams and suppliers.
• Establish dashboards and reporting mechanisms to track product integrity KPIs and trends.
• Prepare executive and governance-level updates on product integrity performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level