Director of Product Design

Shipt•San Francisco, CA

1d•Hybrid

About The Position

Impact Shipt's design system is moving past being a static component library. We are building a design platform: the operating system that every Shipt product surface runs on. Tokens, components, patterns, and the pipeline that delivers them into code are the substrate that lets product teams move fast without fragmenting the experience. As the Director of Product Design, you will lead the multi-year vision for Shipt's design platform, treating the system as the operating layer that every product team builds on rather than a library they reference. You will shape how the platform scales across Customer, Shopper, and Partner experiences, influence cross-functional leadership in Engineering, Product, and Research, and lead a team of systems designers who are setting the standard for how design platforms operate in the AI era. The ideal candidate thinks in systems and data schemas, has a real point of view on the design-to-code problem, and is already using GenAI tools in their daily practice rather than waiting for them to mature. The Director of Product Design is responsible for establishing the operating model for how the design platform gets built, governed, and adopted, in close collaboration with Engineering on shared component contracts and pipeline ownership. You will define how we measure the platform and connect platform investment to measurable business outcomes for the broader organization. This is a hybrid position that is based out of San Francisco, CA, Birmingham, AL, or Minneapolis, MN.

Requirements

5+ years in product design leadership, specifically having shipped, scaled, and maintained a multi-platform design system in production across web and mobile codebases.
Front-end architecture experience, with a deep understanding of how design tokens and components live within GitHub, CI/CD pipelines, and package managers.
Proven autonomy in executing technical governance frameworks, schema definitions, and token contracts without requiring external oversight.
Proficiency with current AI tools.
Direct experience managing product design talent, with a track record of leading, mentoring, and scaling small-to-large software systems design teams.
Deep competency in complex systems thinking, data schema architecture, workflow/IA design, and visual infrastructure design.
Strong executive communication and the ability to connect platform investment to measurable business impact.

Nice To Haves

Thinks in systems and data schemas.
Has a real point of view on the design-to-code problem.
Already using GenAI tools in their daily practice rather than waiting for them to mature.

Responsibilities

Lead the multi-year vision for Shipt's design platform.
Shape how the platform scales across Customer, Shopper, and Partner experiences.
Influence cross-functional leadership in Engineering, Product, and Research.
Lead a team of systems designers.
Establish the operating model for how the design platform gets built, governed, and adopted.
Collaborate with Engineering on shared component contracts and pipeline ownership.
Define how we measure the platform and connect platform investment to measurable business outcomes.