Director of Product Design

Talkiatry•,

About The Position

Talkiatry is seeking a visionary and experienced Director of Product Design to lead and grow our product design team. This is a high-impact role responsible for shaping the end-to-end design of our consumer-facing booking flows, patient portal, provider software, and internal operational tools. The ideal candidate will have the ability to both manage and mentor more junior designers, as well as contribute design work directly (while we are still growing the team). We’re looking for strong consumer product instincts, the ability to balance business objectives with patient and provider needs, and a passion for reimagining the future of mental healthcare. About Talkiatry: Talkiatry is transforming the way psychiatric care is delivered in America. As a leading mental health practice and technology company, we combine expert clinical care with innovative technology to make high-quality psychiatric care more accessible and effective. Our mission is to provide the highest standard of mental healthcare to our patients while creating a supportive, inclusive, and rewarding environment for our team. At Talkiatry, you will play a critical role in improving patient outcomes and shaping the future of mental health treatment.

Requirements

9+ years of professional product design experience, with a strong portfolio showcasing consumer product design work.
3+ years of people management experience, leading and developing design teams.
Proficiency in Figma, including prototyping, advanced workflows, AI and design system management.
Demonstrated ability to balance user experience, business objectives, and technical constraints.
Excellent communication and collaboration skills, with the ability to influence stakeholders across disciplines.
Interest in and excitement for using AI to improve and accelerate the product design and development process.
Visionary thinking with a passion for pushing the boundaries of what's possible in healthcare.

Nice To Haves

Experience designing for healthcare is preferred but not required.
Experience doing and/or managing product research is preferred but not required.

Responsibilities

Lead, mentor, and grow a team of product designers (starting with two direct reports, and growing quickly), fostering a culture of excellence, collaboration, and innovation.
Serve as both a hands-on designer and team leader, contributing directly to design work while setting vision and direction.
Own the end-to-end design process for our patient booking flows, patient portal, provider software, and internal operations tools.
Collaborate cross-functionally with product, engineering, clinical, and operations teams to deliver intuitive, effective, and delightful user experiences.
Balance user needs with business goals, effectively prioritizing work to maximize impact.
Craft and communicate a bold vision for how technology can transform mental healthcare, pushing beyond today's models to design the future.
Establish and maintain design systems in Figma, ensuring consistency and scalability across all products.
Leverage data, user research, and market insights to inform design decisions.
Champion the voice of patients and providers throughout the product development lifecycle.