director engineering, PRO Tech

Starbucks Coffee Company•Nashville, TN

7d•$184,300 - $321,100•Hybrid

About The Position

As a Director of PRO Technology, you will lead the strategy, delivery and sustainment of technology capabilities that support Starbucks partners across the hire-to-retire lifecycle. You will advance the Human Capital Management technology ecosystem, with SAP SuccessFactors as the primary platform, and ensure partner data moves reliably, securely and consistently across internal systems. You will work closely with the Partner Resources Organization (PRO), Coffee House Excellence (CHE), data science, audit, security and vendor partners to deliver resilient, scalable and compliant solutions that support critical HR, payroll, talent, learning, compensation and partner experience capabilities. Key responsibilities include leading the HCM technology strategy, owning partner data integrations, partnering with PRO to deliver business outcomes, strengthening platform operations and developing high-performing technology teams.

Requirements

10+ years of progressive technology leadership experience, including experience leading enterprise platforms, technology product teams, engineering delivery, application sustainment or large-scale transformation programs
5+ years of people leadership experience, including leading managers, technical teams, product teams, vendor teams or cross-functional delivery organizations
Experience with Human Capital Management platforms and hire-to-retire capabilities, including core HR, payroll, recruiting, onboarding, learning, talent, compensation, benefits, partner records or workforce data
Experience with SAP SuccessFactors or comparable enterprise HCM platforms, including platform configuration, integrations, release management, data governance, security and sustainment
Strong understanding of enterprise integration patterns, partner/employee data flows, APIs, middleware, data quality, privacy, security and downstream system dependencies
Demonstrated ability to partner with HR or Partner Resources stakeholders to translate business strategy into technology roadmaps, delivery priorities and measurable business outcomes
Experience leading mission-critical systems where reliability, compliance, accuracy and operational continuity are essential
Strong executive communication, stakeholder management and decision-making skills in a complex, matrixed environment
Experience managing strategic vendor relationships, service levels, contracts, roadmaps and performance expectations
Bachelor’s degree in Computer Science, Information Systems, Business, Human Resources Technology or related field; advanced degree preferred

Nice To Haves

advanced degree preferred

Responsibilities

Lead the HCM technology strategy for hire-to-retire capabilities – Define and execute a multi-year roadmap for SAP SuccessFactors and related partner technology capabilities, ensuring the platform supports enterprise HR priorities, global scalability, compliance, operational resilience and a simplified partner experience.
Own reliable partner data integrations across the enterprise – Lead the strategy and execution for partner data integrations between SAP SuccessFactors and internal systems, ensuring data accuracy, security, governance, availability and fit-for-purpose use across downstream business and technology platforms.
Partner deeply with PRO to deliver business outcomes – Serve as a trusted technology leader for the Partner Resources Organization, translating business needs into clear technology priorities, aligning stakeholders, managing tradeoffs and ensuring delivery of capabilities that improve partner, manager and PRO experiences.
Drive platform modernization and operational excellence – Strengthen the stability, scalability and maintainability of HCM platforms by reducing technical debt, improving release discipline, enhancing support models and ensuring strong incident, problem, change and vendor management practices.
Lead enterprise delivery across complex programs – Oversee cross-functional delivery across product, engineering, architecture, data, security, operations and vendors, ensuring programs are delivered with strong governance, clear accountability, measurable outcomes and thoughtful change management.
Develop and inspire high-performing teams – Build, coach and develop leaders and teams who bring strong technical judgment, product thinking, operational discipline and a partner-first mindset to mission-critical HR technology.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement