Director of Pricing & Packaging

MaintainX•San Francisco, CA

64d

About The Position

MaintainX is the leading maintenance and asset management platform. We are a modern cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell. We've raised $254 million in venture capital from leading investors including Bain Capital Ventures, Bessemer Ventures, August Capital, and Amity Ventures. We are looking for someone to lead all of our Pricing & Packaging efforts. As our first hire dedicated to this function you will own Pricing & Packaging at MaintainX and will define the role here. You will collaborate closely with executive stakeholders across Product Management, Sales, Marketing, Strategy and more. We are launching new products and expanding into new markets at a rapid pace. We need a creative, data-driven, self directed pricing and packaging expert to lead our monetization strategies. You will work cross-functionally with executive stakeholders across Product Management, Sales, Marketing, the C-Suite and more. This is a uniquely high impact role that gets to define this function at MaintainX.

Requirements

7+ years of experience in pricing strategy, business operations, growth strategy, or similar roles at a SaaS or enterprise software company.
Strong analytical skills with experience conducting pricing research, financial modeling, and quantitative analysis.
Experience working cross-functionally with Product, Sales, Finance, and Marketing teams.
A balance of strategic thinking and execution-excited to build from 0 to 1 while ensuring data-driven and impactful pricing decisions.
Familiarity with different SaaS pricing models (subscription, usage-based, tiered, etc.) and a perspective on best practices.
Ability to navigate ambiguity and thrive in a fast-paced, high-growth startup environment.
Excellent communication and stakeholder management skills, able to influence decisions across teams.

Responsibilities

Develop & Own Pricing Strategy - Design and implement scalable pricing and packaging structures that align with our product complexity, market positioning, and business goals.
Build Pricing Foundations - Establish core frameworks for pricing, including competitive benchmarking, segmentation, and discounting structures.
Drive Cross-Functional Alignment - Collaborate with Product, Sales, Finance, and GTM teams to ensure our pricing strategy supports growth, customer adoption, and long-term profitability.
Experiment & Optimize - Launch and analyze pricing experiments (A/B testing, bundling, usage-based models, etc.) to continuously refine our approach.
Support Sales & Customer Success - Equip teams with pricing guidance, enablement materials, and tools to drive deal velocity and upsell opportunities.
Analyze Market & Competitive Trends - Monitor industry pricing shifts, customer behavior, and competitor strategies to keep us ahead of the curve.
Define Pricing Operations & Infrastructure - Implement pricing tools, processes, and governance to support scalability and operational efficiency.

Benefits

Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
We believe in meritocracy, where ideas and effort are publicly celebrated.

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