Director of Population Health

Promise Healthcare•Champaign, IL

2d•$70,000 - $78,000•Onsite

About The Position

The Director of Population Health provides high-level leadership in the design, execution, and evaluation of quality improvement (QI) and population health strategies across Promise Healthcare (PHC). This position leads efforts to improve clinical quality, address social determinants of health, and optimize value-based care performance by developing and managing cross-departmental initiatives that enhance access, promote preventive health, strengthen health outcomes, and elevate patient satisfaction across PHC's patient populations. The Director applies advanced population-level data analytics to guide decision-making, prioritize resources, and evaluate the impact of strategic initiatives. This role also oversees interns and initiatives that support payor incentive alignment, empanelment, care gap closure, and performance-based revenue. The Director plays a critical role in advancing PHC's strategic goals through data-informed population health leadership and QI innovation.

Requirements

Possess exceptional organizational and time management skills with the ability to manage multiple complex projects.
Strong ability to translate complex data into clear, actionable recommendations for clinical and operational teams.
Must deliver outstanding customer service and communicate with patients, colleagues, and other stakeholders with courtesy, professionalism, and respect.
Ability to think critically, work independently, and collaborate across teams.
Proficient in electronic health records and reporting platforms, with commitment to data accuracy and integrity.
Must exhibit cultural sensitivity and be accustomed to and comfortable with working in an inclusive environment and with a diverse patient population.
Ability to foster collaborative relationships with clinical leaders and staff, payors, and external partners, and leverage staff across departments to achieve shared goals.
Possess initiative, flexibility, and the ability to effectively lead teams.
Ability to adapt to changing work environment and duties as needed/assigned.
Master's degree in Public Health, Health Administration, Nursing, Social Work, or a related field preferred. Equivalent experience may be considered in lieu of a degree.
Minimum 5 years of experience in a healthcare or public health setting, including at least 2 years in a leadership or managerial role.
Demonstrated knowledge of population health principles, health equity, value-based care models, and quality improvement strategies.
Experience working with Federally Qualified Health Centers (FQHCs) or similar safety net settings is strongly preferred.
Demonstrated expertise in using data to identify gaps in care, reduce disparities, and improve overall health outcomes at the population level.
Advanced data literacy with experience in population health analytics, NextGen EHR reporting, and translating data into actionable insights for quality improvement.

Nice To Haves

Power BI or Data Visualization
Excel or SQL for Data Analysis
HRSA UDS reporting
HEDIS quality measures
Medicare and Medicaid quality programs
NextGen EHR

Responsibilities

Lead the vision and strategy for PHC's population health program to support clinical quality outcomes, equity, and financial sustainability per PHC's Strategic Plan.
Recruit, train, and supervise population health interns and coordinate with other aligned staff responsible for quality and performance-based care coordination.
Partner with medical, behavioral health, dental, and pharmacy leadership to advance integrated population health strategies while engaging providers in quality and performance improvement through education, feedback, and accountability.
Develop and maintain relationships with Managed Care Organizations (MCOs) and other payors to optimize incentive programs and value-based agreements.
Lead advanced analysis of clinical quality, utilization, cost, and social determinant data to identify disparities, forecast trends, and design targeted interventions.
Work with clinical leaders across service lines to ensure alignment with QI/QA goals.
Guide population health interventions to close care gaps, enhance preventive screening rates, and improve performance on Uniform Data System (UDS) and payor-based measures.
Lead value-based care performance by optimizing incentive opportunities, evaluating the financial impact of population health initiatives, and monitoring cost, utilization, and care delivery trends to improve outcomes and sustainability.
Partner with clinical leadership to ensure continuous feedback from data to frontline teams, supporting agile adjustments and performance accountability.
Collaborate with OSIS and electronic health record (EHR) staff to define population health metrics and validate data integrity.
Optimize data extraction and reporting processes to enable real-time performance monitoring and operational decisions.
Lead QI initiatives using Plan-Do-Study-Act (PDSA) methodology and other evidence-based tools to drive measurable improvements in clinical outcomes and efficiency.
Integrate patient satisfaction data into population health strategies to improve the patient experience and enhance trust and engagement.
Collaborate with community partners and public health stakeholders to address social drivers of health and expand access to key services.
Promote culturally responsive care and ensure population health strategies address the needs of underserved and marginalized populations.
Identify, secure, and oversee grant-funded population health and health equity initiatives, ensuring effective implementation, compliance, reporting, and achievement of program objectives.
Provide mentoring, coaching, and professional development opportunities to staff to support a culture of learning and excellence.
Oversee the development and dissemination of dashboards and visualizations that communicate key population health trends to a variety of stakeholders.
Prepare and present reports to PHC leadership, the Board of Directors, and funders on population health outcomes and strategic initiatives.
Participate in grant development and implementation related to health equity, access, and outcomes.
Represent PHC in external collaboratives, learning communities, and professional associations related to quality improvement, population health, and value-based care.