Director of Plumbing Standards

Plumbing Solutions LLC•Lexington, SC

4d•Onsite

About The Position

Plumbing Solutions, LLC is seeking a Director of Plumbing Standards to establish and enforce company-wide plumbing installation procedures. This is a field-driven role with high authority, requiring deep knowledge of plumbing installation and the ability to ensure consistency across all branches. The ideal candidate will be responsible for defining, enforcing, and acting as the final authority on installation standards, methods, and conflicts, ultimately aiming to improve quality and reduce defects.

Requirements

8–15+ years of plumbing experience (new construction required).
Proven ability to enforce standards in the field.
Deep knowledge of installation methods (beyond code alone).
Strong presence and credibility with field teams.
Ability to confront issues directly and in real time.

Nice To Haves

Plumbing License preferred; must be willing to obtain.
Experience training or coaching field teams.
Experience developing installation standards or SOPs.

Responsibilities

Define and maintain all installation methods across slab, sewer, rough-in, trim, service, and warranty.
Standardize materials, layouts, and methods across all branches.
Create clear, field-usable standards for installers.
Ensure all standards comply with IPC, IBC, and company requirements.
Conduct active field audits across all branches.
Stop work immediately when standards are not met and require corrections.
Ensure no incorrect work proceeds to cover-up.
Work with leadership to ensure training is happening effectively.
Define QI checklists and pass/fail criteria.
Train QIs to act as gatekeepers.
Audit QI consistency, accuracy, and catch-rate.
Act as the final escalation point for installation questions, method conflicts, and code vs. standard decisions.
Provide immediate, clear direction to field teams.
Communicate effectively with inspectors, contractors, and partners.
Remove the CEO from technical decision-making.
Partner with the Training Systems Manager to define training content and methods.
Provide updated content and installation methods to the Training Systems Manager.
Validate training effectiveness in the field.
Close gaps between training and execution.
Ensure all branches install plumbing the same way, eliminating branch-specific variations.
Standardize best practices company-wide.