Director of Planning & Analysis

PENN Entertainment • Grantville, PA

22h • Hybrid

About The Position

The Director of Regional Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate. The Director of Regional P&A is a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities for our three properties in Central Pennsylvania: Hollywood Casino at Penn National Race Course, Hollywood Casino Morgantown and Hollywood Casino York.

Requirements

• Must be at least 21 years of age.
• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university in Finance, Accounting, or related field; or at least five years planning & analysis experience; or equivalent combination of education and experience.
• Broad knowledge of accounting and financial analysis.
• Leadership experience required.
• Comprehensive financial modeling experience.
• Ability to travel between assigned properties as needed.
• Strong problem solving and analytical skills.
• Ability to analyze data and make sound recommendations based upon trends.
• Ability to meet deadlines and to work under the pressure of short time constraints.
• Technical proficiency and knowledge in Microsoft applications (Word, Excel, PowerPoint, Excel, Access, and Outlook).
• Advanced experience in Excel, COGNOS, and SQL.
• Ability to effectively present information and respond to questions from internal stakeholders, including but not limited to, property and corporate leadership.
• Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to drive results and be proactive when working on tasks.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Demonstrated ability to drive toward results.
• Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in in English may also be required.

Nice To Haves

• MBA preferred.
• Gaming experience highly preferred.
• Experience with computer report writing software highly desirable.

Responsibilities

• Responsible for directing the overall operations and staff of the Planning & Analysis department.
• Teaches and develops P&A talent across assigned properties.
• Partners with regional, property, and corporate leadership to provide insight and recommendations into how to improve our businesses.
• Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
• Partners with property, corporate marketing, and Marketing Communication Centers to develop comprehensive reviews of market opportunities and understanding of marketing programming results.
• Makes recommendations to all parties to improve revenues and drive profitability through marketing programs, including online where applicable.
• Encourages learnings across property departments, different markets, different platforms, and regions.
• Promotes cross-property strategies.
• Develops, maintains, and distributes key operating metrics to evaluate attainment of company’s operating, service, and financial objectives.
• Makes data-based recommendations for improvement.
• Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives.
• Reports budget concerns / deviations to the Executive Management / GM.
• Demonstrates intellectual curiosity for the business and industry.
• Responsible for maintaining updated knowledge of industry trends and using knowledge to drive change.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.
• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

Benefits

• Wellness programs designed to support our team members' financial, physical, and mental well-being.
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director