Director of People Programs, Systems & Analytics

LaunchDarkly

14h•$129,900 - $210,210

About The Position

LaunchDarkly is seeking a Director of People Programs, Systems & Analytics to establish objectives, roadmaps, work plans, governance, and operating rhythms across People programs, systems, analytics, and AI. The role translates People Operations strategy and company priorities into executable plans, leads a small team, and develops technical and AI-assisted capabilities that turn workforce data into useful analytics and insights for business decisions. The position reports to the Senior Director, People Operations. The Director will shape the People technology ecosystem and standards for data quality, governance, reporting, and responsible AI use. In partnership with Legal, Security, IT, People leaders, and other functional partners, this leader will recommend solutions that improve reporting, employee support, decision-making, and operational efficiency. The role also includes organization-wide program delivery, change management, vendor coordination, and development of scalable, equitable employee experiences. Success includes a prioritized People roadmap; stronger governance and more reliable data; clearer processes and fewer fragmented, manual workflows; trusted workforce insights and responsible AI use cases; and an engaged team recognized as a strategic partner.

Requirements

15 or more years of experience in People Operations, including at least 5 years of leadership across People Programs, People Systems, People Analytics, or a similarly complex function.
Experience selecting and optimizing HRIS and Talent systems at small, medium-sized, and large companies.
Track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale.
Experience implementing and developing comprehensive analytics, reporting, and dashboarding tools for Human Resources and Talent organizations, including knowledge and experience with AI enablement for those functions.
Experience managing and developing a team and building strong cross-functional partnerships.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Strong understanding of how People systems, processes, data, and employee programs fit together.
Experience improving HR technology, data quality, reporting, analytics, automation, or self-service decision support.
Practical experience evaluating or advancing AI use cases, with sound judgment regarding sensitive employee data, privacy, governance, accuracy, and human oversight.
Excellent written communication, prioritization, program management, and change leadership skills.

Responsibilities

Design the vision, strategy, roadmap, governance, and operating rhythms for People programs, systems, analytics, and AI, aligned with company and People priorities.
Orchestrate organization-wide deliverables, including OKRs, annual deliverables, and key projects, and act as a visible leader and facilitator within the People organization.
Lead, coach, and develop a small, high-performing team, fostering clarity, strong partnerships, thoughtful execution, and continuous improvement.
Partner with the Director, People Operations to ensure employee lifecycle programs and processes—including onboarding, offboarding, employee data, documentation, compliance workflows, employee support, and international operations—are effectively managed through the HR technology stack and supported by measurable analytics.
Design and evolve an integrated, scalable, secure, fit-for-purpose People technology ecosystem aligned with employee and business needs.
Establish People data standards covering quality, definitions, governance, access, documentation, and stewardship, and provide trusted reporting and self-service insights.
Develop an analytics strategy that turns workforce data into executive-ready narratives and practical recommendations on headcount, attrition, hiring, organizational health, employee experience, and workforce planning.
Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption of solutions that improve reporting, decision-making, employee support, and efficiency.
Partner with the Senior Director, People Operations, functional partners, and subject-matter experts to translate capability gaps into scalable learning experiences and measure participation, effectiveness, behavior change, business impact, and equitable access.
Lead change management for new systems, programs, policies, and processes, including communications, training, stakeholder readiness, adoption, and post-launch improvement.
Manage vendors, dependencies, and tradeoffs, providing structure in ambiguous situations and maintaining visibility into value, risk, and long-term scalability.