Director of People Operations

TopDog Law

19h

About The Position

In this role, you will be responsible for building and leading a lean, high-quality People Operations function that supports employees, managers, and leadership as the firm scales. You will own core HR operations including employee relations, manager support, compliance, HRIS administration, benefits, compensation administration, and people process execution. You will partner closely with the Chief People Officer and leaders across the business to translate culture, values, and business needs into practical people systems, policies, and employee experiences. You will ensure operational excellence across the employee lifecycle through clear processes, strong follow-through, sound judgment, and a high-touch concierge-level experience. You will also identify opportunities to improve systems, processes, or outcomes. At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work. This role is critical to our success because it directly impacts team efficiency, manager effectiveness, employee experience, retention, and organizational health; supports speed, quality, and consistency as we scale; helps protect and elevate the TopDog Law brand and employee experience; and strengthens the foundation needed to grow responsibly and sustainably.

Requirements

• 8+ years of progressive HR / People Operations experience, including significant ownership in a fast-paced or scaling environment
• Experience leading or owning core HR functions including employee relations, manager coaching, compliance, policy, performance support, and people operations
• Demonstrated ability to build systems, processes, and infrastructure from scratch or in underbuilt environments
• Strong judgment and comfort operating in a high-growth, high-change, and at times high-risk environment
• Mindset that is pro-business and pro-people, simultaneously
• Experience balancing strategic thinking with hands-on execution and administrative ownership
• Strong communication skills—written and verbal
• Ability to think critically, prioritize effectively, and execute with speed

Nice To Haves

• Experience in a fast-growing or high-volume environment
• Comfort with ambiguity and evolving systems
• Experience in legal, professional services, or client-centric organizations
• Experience with HRIS and workflow automation tools such as Rippling
• Experience supporting distributed or remote teams
• Experience with M&A and technology integrations
• Experience with compensation benchmarking, talent reviews, and succession planning

Responsibilities

• Building and leading a lean, high-quality People Operations function that supports employees, managers, and leadership as the firm scales
• Owning core HR operations including employee relations, manager support, compliance, HRIS administration, benefits, compensation administration, and people process execution
• Partnering closely with the Chief People Officer and leaders across the business to translate culture, values, and business needs into practical people systems, policies, and employee experiences
• Ensuring operational excellence across the employee lifecycle through clear processes, strong follow-through, sound judgment, and a high-touch concierge-level experience
• Identifying opportunities to improve systems, processes, or outcomes

Benefits

• Real growth: As the firm grows, so do opportunities for advancement and leadership
• High standards, real support: Clear expectations, coaching, and accountability
• Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity
• Meaningful work: Helping people through some of the hardest moments of their lives

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 11-50 employees