Director of People Operations
About The Position
Casa Palmera is a nationally recognized subacute residential treatment center offering drug rehabilitation, treatment for alcohol addiction as well as treatment for mood disorders and anxiety and trauma disorders. Casa Palmera is staffed with a diverse team of psychiatrists, psychologists and therapists who work together to help each patient move forward within a caring community. If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them. The Director of People Operations carries out responsibilities to support facility employees, increase employee engagement, improve operational effectiveness and ensure employee compliance to state, federal and regulatory requirements. Under the direction of the Chief Executive Officer, this position is responsible for ensuring the proper onboarding and training of employees as well as collect, analyze and disseminate pertinent information to supervisors, administrative staff and employees.
Requirements
- Strong computer literacy with proficiency in standard office software such as Microsoft Word, Excel, Outlook, and Power Point
- At least 5 years’ experience in Employee Relations
- Strong knowledge of HR Law
Nice To Haves
- Proficiency with Human Resources Information Systems & Applicant Tracking System preferred
- Bachelor’s Degree in related discipline preferred
Responsibilities
- Monitor adherence to state, federal and regulatory requirements
- Exercises position control for the facility ensuring alignment with facility budget and FTE management based on flexing, average rate of pay, and census variance.
- Oversight on HR training compliance to ensure all staff members meet or exceed compliance for regulatory, state and federal training requirements.
- Oversees New Employee Orientation to ensure that all staff members are on-boarded within company standards and receive a comprehensive orientation to the facility processes and procedures.
- Takes employee complaints, investigates these complaints from a neutral position, and coordinates with the Corporate HR Department the resolution of the complaint/investigation.
- Oversees the posting of positions in Smart Recruiter and works with facility leadership to oversight the time to touch and candidate experience.
- Supports facility leadership during employee disciplinary discussions and terminations.
- Provides oversight of the employee feedback and company review process to ensure employees are receiving adequate feedback regarding their performance within the organization.
- Coaches and trains leadership staff on the leadership of people, resolving conflict, having difficult conversations, the importance of feedback, and other related topics.
- Develops and oversees the Employee retention program to include recommendations for employee engagement.
- Responsible for the assessment of HR initiatives and measurement of return on investment (ROI) to support business strategies
- Educates facility leadership on HR issues and legal risks.
- Partners with facility leaders in all areas of HR including but not limited to compensation, benefits, and talent acquisition to reduce potential risk
- Communicates policies pertaining to Human Resources, compensation and benefits to employees and management.
- Conducts exit interviews.
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What This Job Offers
Job Type
Full-time
Career Level
Director
