Director of People & Culture
About The Position
At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive. We’re hiring a Director of People & Culture! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our employees and contributing to the fight against homelessness. The Director of People & Culture will report directly to the Chief Operations & People Officer and be part of the Office of People & Culture team. The Director of People & Culture provides strategic and operational leadership across all human resources functions, partnering with the COPO to support employees and supervisors organization-wide. This role has direct reports.
Requirements
- 8+ years of progressive human resources or people & culture experience, with leadership in HR strategy, operations, compliance, and employee relations
- Expertise in performance management, recruitment, onboarding, compensation and benefits, learning & development, and union/CBA management
- Exceptional leadership and collaboration skills, with experience developing and mentoring high-performing HR teams and influencing organizational decision-making
- Strong knowledge of federal, state, and local employment laws and HR best practices (EEO, FMLA, FLSA)
- Highly proficient in Microsoft Office Suite, Salesforce, and other HR or business software; ability to analyze HR data to inform strategy and improve employee experience
- Ability to travel locally to meet employees at different sites and foster engagement across the organization
- Commitment to the mission of ending homelessness and understanding how your role contributes to organizational impact
- High level of discretion, confidentiality, empathy, and leadership courage
Nice To Haves
- SHRM or HRCI certification preferred
Responsibilities
- Partner with the Chief Operations & People Officer to develop and implement strategies that support employees and supervisors across the organization
- Oversee core HR operations—including employee & labor relations, recruitment, onboarding/offboarding, benefits, learning & development, workers compensation, leave of absences, ensuring compliance, efficiency, and an exceptional employee experience
- Serve as the lead for union-related matters, including relationship-building with union leadership and shop stewards, interpreting and applying the Collective Bargaining Agreement, supporting contract negotiations, and ensuring consistent compliance with union policies and labor laws
- Support supervisors in performance management, employee development, and workplace engagement
- Maintain up-to-date, compliant HR policies and ensure consistent application across the organization
- Manage HR technologies and data, ensuring accuracy, compliance, and actionable reporting
- Ensure compliance with federal, state, and local employment laws and regulations, including EEO, FMLA, and FLSA
- Contribute to organization-wide initiatives, process improvements, and culture-building efforts
- Provide supervision, guidance, and development to OPC team members
Benefits
- excellent medical, dental, and vision coverage
- Employer matched 403(b) retirement plan
- Wellness and commuter benefit programs
- Paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
