Director of People and Culture

Brighter Stronger Foundation • Abingdon, MD

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About The Position

Brighter, Stronger Foundation (BSF) is seeking a Director of People & Culture to lead its human resources strategy, operations, employee experience, and regulatory compliance. Reporting to Executive Leadership, the Director will advise organizational leaders and build scalable people practices that support BSF’s mission, growth, and operational priorities. The position combines strategic leadership with hands-on support for managers and employees, including coaching, resolving day-to-day HR challenges, and implementing sustainable systems.

The Director will strengthen organizational infrastructure, develop leaders, support clear accountability, and ensure people practices advance organizational objectives. The role oversees the employee lifecycle and HR operations, fosters a respectful and inclusive workplace, manages employee relations, and maintains compliance with employment laws and applicable behavioral health and human services requirements. The Director will also lead and develop HR team members as the department evolves.

The role is based in Maryland, with a corporate office in Abingdon, and is full-time, salaried, and exempt. The proposed salary is $110,000 annually.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field; equivalent combinations of relevant education and substantial experience may be considered.
• At least 8 years of progressive human resources experience, including 3 or more years in an HR management or leadership capacity.
• Demonstrated experience managing the full employee lifecycle and handling complex employee relations matters.
• Strong working knowledge of federal and Maryland employment laws and HR compliance requirements.
• Experience developing, implementing, and improving HR policies, programs, and operational processes.
• Strong technology proficiency, including HRIS platforms, applicant tracking systems, reporting tools, and Microsoft Office or Google Workspace.
• Exceptional organizational skills, discretion, professionalism, and ability to manage competing priorities.
• Ability to work independently, influence leaders, and follow initiatives through to completion.

Nice To Haves

• HR leadership experience within behavioral health, healthcare, human services, nonprofit organizations, or other highly regulated environments.
• Familiarity with CARF standards, COMAR regulations, and healthcare-related workforce compliance.
• Experience with Paylocity or comparable HRIS platforms.
• Demonstrated success supporting organizational growth, process improvements, or change management initiatives.

Responsibilities

• Partner with executive leadership to develop and execute people strategies aligned with BSF’s mission, growth, and operational priorities.
• Advise on workforce planning, organizational structure, talent development, employee engagement, and change management.
• Build scalable HR practices, policies, and systems; translate business priorities into measurable people initiatives.
• Lead, coach, and develop HR team members.
• Foster a workplace culture of respect, professionalism, accountability, inclusion, and continuous improvement.
• Guide managers and employees on complex workplace matters; lead employee relations investigations, conflict resolution, corrective action, and performance management initiatives.
• Equip supervisors with tools and knowledge to manage teams effectively and consistently.
• Develop employee engagement, recognition, retention, and communication strategies.
• Oversee the employee lifecycle, including recruitment, onboarding, development, performance management, retention, and separation.
• Oversee HR operations, documentation, personnel records, and HRIS administration.
• Strengthen leave administration, accommodations, benefits coordination, and workers’ compensation processes.
• Identify operational gaps and implement improvements that increase efficiency, accountability, and consistency.
• Establish and monitor HR performance indicators, reporting, and workforce analytics.
• Maintain compliance with applicable federal, state, and local employment laws and regulations, including FMLA, ADA, FLSA, EEO, and Maryland requirements.
• Partner with organizational leaders on compliance with CARF accreditation standards, COMAR requirements, and other applicable behavioral health and human services regulations.
• Conduct HR audits, identify compliance gaps, implement corrective measures, and maintain appropriate documentation.
• Develop and update employee policies, procedures, and handbook materials.
• Strengthen recruitment and retention strategies to attract and retain high-performing talent.
• Partner with training and operational leaders to identify workforce development needs and support mandatory training compliance.
• Design and improve performance evaluation, coaching, and leadership development processes.
• Support succession planning, employee growth, and internal career advancement.
• Promote clear expectations, measurable performance, and opportunities for employees to succeed.

Benefits

• Medical, dental, and vision insurance, subject to plan terms and eligibility.
• Retirement savings options, including a 401(k) with company match.
• Paid time off and sick leave.
• Company-paid life insurance.
• Employee Assistance Program (EAP).
• Professional development and continuing education opportunities.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director