Director of Payroll

OrchestraNew York, NY
$135,000 - $180,000Hybrid

About The Position

Orchestra is seeking a Director of Payroll to join the Finance team. The Director of Payroll is responsible for the strategic oversight and hands-on execution of payroll operations for Orchestra’s growing, multi-state workforce. This role will lead all payroll activities, including processing, compliance, benefits integration (e.g., 401(k)), and coordination with HR and Legal on employment matters. The ideal candidate is detail-obsessed, system-savvy, a strong communicator and comfortable operating in a fast-paced environment. This role reports directly to the Chief Financial Officer. Role location: This role is based on a hybrid basis in our New York, N.Y. office. The Finance team is in-office 3 days per week.

Requirements

  • 8+ years of payroll experience; 2+ years in a leadership role
  • Experience managing payroll in a multi-state U.S. environment (including NY, NJ, CA, TX, etc.)
  • Deep knowledge of payroll tax compliance, wage and hour laws and benefits administration
  • Familiarity with employment lifecycle events (onboarding, offboarding, severance, terminations)
  • Hands-on experience with 401(k) administration and compliance (preferably with Fidelity)
  • Experience working with employment attorneys or handling sensitive payroll-related legal matters
  • Demonstrated ability to set up and maintain strong internal controls and audit processes
  • Exceptional organizational skills and attention to detail
  • Strong interpersonal skills; able to build trust and influence across departments
  • Excellent written and verbal communication skills

Nice To Haves

  • Experience with Paylocity, ADP, Workday, or similar large payroll/HCM platforms
  • CPP (Certified Payroll Professional) or other relevant certification
  • Experience scaling payroll operations in a high-growth or PE-backed environment

Responsibilities

  • Oversee end-to-end semi-monthly and off-cycle payroll for 700+ employees across multiple states
  • Ensure accurate, timely processing of payroll in compliance with federal, state and local regulations
  • Maintain and update payroll policies, procedures and controls aligned with best practices and SOX standards
  • Serve as Payroll system owner (preferably Paylocity or similar enterprise platform); manage upgrades, integrations and data integrity
  • Collaborate with HRIS/Finance teams to ensure seamless payroll-benefit data flow
  • Lead the implementation of automation and workflow improvements within the payroll lifecycle
  • Administer and reconcile benefit deductions, including health plans, HSA/FSA and 401(k) (Fidelity)
  • Ensure timely 401(k) funding and reporting, including compliance testing, match processing and audit support
  • Ensure full compliance with all applicable payroll tax laws and regulations (federal, state, and local)
  • File and reconcile multi-state payroll tax filings; work closely with external tax advisors as needed
  • Support annual audits (financial, 401(k), workers comp) with detailed payroll records and reconciliations
  • Partner with HR and Legal on payroll-related matters including onboarding, terminations, severance agreements, garnishments and leaves
  • Support employment-related disputes and compliance reviews, coordinating with external employment attorneys when necessary
  • Lead, develop, and mentor two direct reports in the payroll team
  • Act as a point of contact for payroll escalations; ensure high service levels to internal stakeholders
  • Communicate effectively with Finance, HR, Legal and department heads to ensure alignment and transparency
  • Design and implement payroll controls, reporting dashboards and reconciliation processes
  • Identify risks, gaps and process inefficiencies—proposing solutions before problems arise
  • Generate and present payroll insights to Finance and Leadership.

Benefits

  • 401(k)
  • health plans
  • HSA/FSA
  • end-of-year bonuses based on firm, team, and individual performance
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