About The Position

The Director of Payment Integrity, Hospital & Ancillary Performance is responsible for establishing and maintaining a structured, data-driven framework for financial oversight, vendor performance monitoring, and payment integrity across ancillary providers, delegated entities (FDRs), and hospital partners. This role emphasizes analytics, reconciliation controls, proactive identification of financial and operational risk, and cross-functional accountability. The position represents a shift from historic relationship-based vendor management to a disciplined, performance-driven model focused on financial integrity, contract optimization, and enterprise-wide oversight as the company has evolved and grown rapidly.

Requirements

  • Bachelor’s degree in Finance, Economics, Business, or related field
  • 8–10+ years of experience in healthcare operations, financial analysis, payment integrity, or vendor oversight
  • Demonstrated experience in financial analysis, reporting, and performance monitoring
  • Strong understanding of healthcare vendors and/or hospital operations

Nice To Haves

  • MBA or advanced degree
  • Experience in Medicare Advantage or Managed Care
  • Experience developing dashboards and reporting frameworks (e.g., Power BI or similar tools)
  • Experience with contract performance evaluation and cost optimization

Responsibilities

  • Develop and maintain invoice validation and reconciliation processes across all ancillary vendors, FDRs, and hospital partners
  • Monitor PMPM trends, financial variances, and invoice sufficiency
  • Identify and escalate discrepancies, overpayments, and financial risk indicators
  • Ensure alignment between invoices, encounter data, and contractual terms
  • Design and implement a comprehensive dashboard suite for vendors, FDR, and hospital performance
  • Establish KPIs, SLAs, and performance metrics across all partners
  • Monitor trends and proactively identify performance issues requiring intervention
  • Support executive and Board-level reporting
  • Establish structured re-contracting strategies across ancillary vendors, FDRs, and hospital partners
  • Ensure proper cadence of re-contacting and re-negotiation activities
  • Evaluate contractual performance against cost, utilization, and service benchmarks
  • Identify limitations within existing agreements and recommend improvements
  • Support leadership in improving financial outcomes through contract optimization
  • Implement structured performance monitoring across delegated vendors
  • Track compliance, CAPs, SLA adherence, and audit outcomes
  • Drive accountability through data-driven insights
  • Coordinate with Compliance and Delegation Oversight functions
  • Monitor hospital financial and operational performance
  • Identify contractual exposure points and performance risks
  • Support leadership in evaluating utilization, cost trends, and contract effectiveness
  • Align hospital oversight with broader payment integrity strategy
  • Establish and maintain formal Joint Operating Committees (JOCs) across hospital and FDR/vendor relationships
  • Ensure consistent cadence of meetings and structured agendas
  • Drive cross-functional participation (Finance, IT, Provider Network, Compliance, Operations)
  • Track action items and ensure accountability and follow-through
  • Partner with Finance, Compliance, Operations, IT, and Network teams
  • Ensure alignment across reporting systems and data sources
  • Support enterprise-wide payment integrity initiatives
  • Lead initiatives to improve financial controls, reporting capabilities, and operational processes
  • Implement scalable systems to replace manual tracking methods
  • Drive continuous improvement across oversight and performance frameworks
  • May supervise analysts, coordinators, or managers as the function expands
  • Provides leadership, direction, and performance oversight for assigned staff
  • Responsible for setting priorities, monitoring performance, and ensuring accountability
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