Director of Patient Care Services (PCS) Recruitment

Always Compassionate Home CareMelville, NY
Hybrid

About The Position

Always Compassionate Health is seeking a Director of Patient Care Services (PCS) to oversee the recruitment strategy and operations for Home Health Aides and Patient Care Associates. This includes collaborating with other division administrators to assess staffing needs and ensuring the organization has a readily available supply of qualified skilled care providers to meet patient care demand. This role’s primary responsibility makes it possible to identify qualified Home Health Aides and Patient Care Associates whose duties in the field make it possible to fill current contracts and client needs throughout the assigned region. The position requires a combination of office time and local travel within the region for weekly in-person meetings and recruitment activities.

Requirements

  • Bachelor's Degree
  • Proven leadership skills, experience managing a team
  • Deep understanding of sourcing techniques and platforms
  • Proven ability to handle multiple projects simultaneously
  • Professional communication and organization skills
  • High level of attention to detail
  • Reliable, organized, and able to work independently

Responsibilities

  • Developing and implementing a recruitment strategy aligned with the Always Compassionate Health's goals and needs.
  • Leading a team of recruiters and support staff responsible for sourcing, interviewing, and hiring candidates.
  • Identifying and cultivating relationships with sources of potential skilled care candidates such as schools, job fairs, and online job boards.
  • Overseeing the interview and selection process to ensure Always Compassionate Health hires qualified candidates.
  • Ensuring that all recruitment processes and practices comply with relevant laws and regulations, such as equal employment opportunity (EEO) laws and healthcare industry standards.
  • Analyzing recruitment data to track key metrics like time-to-fill, cost-per-hire, and retention rates.
  • Using data insights to make improvements in the recruitment process.
  • Collaborating with division administrators to understand staffing needs and priorities, as well as with HR to coordinate the onboarding process.
  • Promoting Always Compassionate Health as an employer of choice through marketing and branding efforts.
  • Develop and implement strategies to retain staff, such as offering professional development opportunities and creating a positive work environment.
  • Manage the budget allocated for recruitment activities including advertising, recruitment events, and agency fees.

Benefits

  • 401(k)
  • Health Insurance
  • Dental/Vision
  • Aflac
  • Paid time off
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