Director of Partnerships

Greentown Labs • Somerville, MA

22h • $90,000 - $105,000 • Hybrid

About The Position

Greentown Labs is seeking a senior, relationship-driven Director of Partnerships to own some of our most strategic partner accounts. Reporting to the Senior Director, Partnerships, this role operates autonomously across a portfolio of corporate partner accounts, owning the relationships, deliverables, renewals, and growth within them. The Director of Partnerships will step into an active book of partner accounts and be accountable for retention, activation, strategic engagement delivery, upsell across your accounts, and the overall value and size of your portfolio. From time to time you will also take on strategic partnership projects for the team. This is an account-ownership role at the senior end of the Partnerships organization, distinct from new business development, which sits with our BD team. This is a role for a partnerships professional who can run a complex account portfolio on their own, move easily between a corporate executive and a startup founder, and is energized by working in a fast-paced, mission-driven environment.

Requirements

• 8+ years of progressive experience in partnership or account management, including independent ownership of a portfolio of strategic accounts with responsibility for renewals and upsell
• Demonstrated track record managing complex, senior partner or client accounts on your own, with retention and growth in your name
• Bachelor's degree or equivalent experience; concentrations in business, sustainability, or a related field a plus
• Excellent written and verbal communication skills with the ability to represent the organization to senior internal and external stakeholders
• Genuine climate and energy fluency, able to connect a partner's interest to the right part of Greentown's portfolio
• Strong account and operating discipline; fluent with CRM tools like Salesforce or comparable, plus Google Workspace and Microsoft Office Suite

Nice To Haves

• Familiarity with the climatetech, energy, or built-environment ecosystem; experience owning enterprise or strategic partner accounts

Responsibilities

• Own a portfolio of Greentown's broader and most strategic corporate partner accounts, operating fully independently across them
• Deliver on partnership engagements and ensure portfolio activation with a focus on customer delight
• Deliver strategic matchmaking opportunities across the Greentown member and partner portfolio
• Fully own onboarding and renewals across your portfolio, and carry upsell into your strategic accounts
• Grow the total value and partner count of your book over time
• Cultivate and hold senior partner relationships, from onboarding through renewal and expansion
• Deliver real, visible value to partners and represent Greentown credibly to senior corporate, member, and ecosystem stakeholders
• Develop programming for and execute Sector Pitch Days and other Greentown-led programming held in Somerville
• Take on strategic partnership projects for the team as they arise
• Support the development and improvement of systems and processes within Salesforce, including building and updating dashboards, reports, and data infrastructure
• Maintain CRM hygiene, accurate account records, and proper data tracking and reporting on your portfolio
• Work across Somerville and Houston and alongside programs, marketing, and events so partnerships reinforce the rest of Greentown's work

Benefits

• Competitive salary and benefits package
• Be a part of a dynamic and growing organization committed to making a positive impact on the world
• Work in a collaborative and supportive environment with opportunities for professional development
• Employees may be eligible for incentive compensation at year-end; incentive compensation is tied to organizational performance and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree