Director of Outreach and Program Development- Local Remote

Volunteers of America Ohio & Indiana•Indianapolis, IN

7d•Remote

About The Position

Volunteers of America Ohio & Indiana is seeking motivated, hands-on professionals to join their growing team. The Director of Outreach and Program Development serves as a key point of contact through networking, presentations, and strategic outreach for VOAOHIN Behavioral Health, facilitating department development and community presence. This role is crucial for managing short and long-term census and cultivating a referral network. Secondary responsibilities include overseeing the Access Team, Medicaid Compliance (administrative), Payer Source System Management, and External Provider Relations. The position is responsible for developing marketing and business plans to achieve revenue goals for behavioral health, supervising a client relationship management database to manage customer satisfaction and demand, and analyzing expense budgets, service deficiencies, referral pipelines, and revenues. This analysis informs recommendations for BH growth, including the creation and implementation of public relations, marketing, and communications strategies; developing fundraising plans; department budgeting; building relationships with constituents; enhancing the organization's public image and brand; and ensuring seamless access to behavioral health services for clients and referral sources. The work at VOAOHIN aims to help individuals and families rebuild their lives and reach their full potential, transforming lives every day.

Requirements

Bachelors degree
Driver License

Nice To Haves

Masters degree

Responsibilities

Serves as point of contact through networking, presentations, and strategic outreach for VOAOHIN Behavioral Health.
Facilitates department development and community presence.
Manages short and long-term census.
Cultivates a pipeline referral network.
Oversees the Access Team.
Manages Medicaid Compliance (administrative).
Manages Payer Source System.
Manages External Provider Relations.
Develops marketing and business plans for the achievement of revenue goals for behavioral health.
Supervises database of client relationship management and utilizes the result to manage customer satisfaction and demand.
Analyzes current and past expense budgets, service deficiencies, referral pipeline and revenues.
Provides recommendations for BH growth.
Creates and implements public relations, marketing and/or communications strategies.
Develops fund raising plans.
Manages department budgeting.
Builds and fosters relationships with constituents.
Enhances the organization's public image and brand.
Ensures easy and seamless access to behavioral health services for potential clients and referral sources.