Director of Outpatient Services

Centerstone•Bradenton, FL

1d•$81,850 - $122,740•Onsite

About The Position

The Director of Outpatient Services supervises a regional team of Administrative Supervisors, Program Coordinators, and Clinical Providers, managing team member performance and adherence to job duties and responsibilities, and contributing to successful program operations for their respective department and associated strategic goals. Pending approval from the system’s Licensure Committee, the position may include ability to provide clinical supervision to individuals in training.

Requirements

Master’s degree in Social Work, Psychology, Counseling or related field
At least 2 years of relative experience
State license (associated with Brightli location(s) in which they practice) as a Licensed Psychologist (LP), Provisionally Licensed Psychologist (PLP), Licensed Professional Counselor (LPC), Provisionally Licensed Professional Counselor (PLPC), Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW), Licensed Marital and Family Therapist (PLMFT), or Provisionally Licensed Marital and Family Therapist (PLMFT).
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to communicate effectively before groups of residents, employees of the organization, family members and other contacts in the community.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply logic and understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver’s license, acceptable driving record and current auto insurance.

Nice To Haves

Leadership and/or supervision experience preferred.

Responsibilities

Supervises and leads a team of Administrative Supervisors, Program Coordinators, and Clinical Providers to accomplish department and individual goals.
Functions in accordance with Brightli Operational Guidelines and within relevant professional code of ethics.
Oversees hiring, privileging, performance improvement, separation, and evaluation of direct reports.
Participates in preparation and monitoring of budgets for areas of responsibility.
Facilitates review and revision of standard operating procedures as related to areas of responsibility, accrediting bodies, etc.
Coordinates annual review of staff job descriptions.
Contributes to, monitors, and manages progress associated with department’s strategic goals for operation and/or executive/board reporting.
Responsible for meeting department-specific productivity expectations for the minimum number of hours spent providing direct client care, the volume and nature of which is established by supervisory staff, and proactive coordination with support services teams to avoid cancellations within 24-hours of client appointments unless there is an emergency or clear conflict of interest.
Ensures that all client documentation is accurate, in-line with best practices and submitted within the department’s expected timeframe.
Maintains knowledge of Brightli programs, including admission criteria and referral processes.
Provides and/or coordinates a comprehensive follow-up plan to all clients for whom they have been responsible at the time of initial assessment.
Participates in or coordinates emergency services in order to provide rapid aid in cases of crisis.
Maintains general knowledge of community resources and how to access them for needs beyond the scope of services Brightli provides.
According to Brihtli guidelines, participates in peer review staffing and departmental/agency meetings.
Participates in and contributes to the various staff development activities of Brightli.
Responsive to all Quality Assurance/Compliance/Revenue Cycle procedures of Brightli.
Cooperates with utilization review procedures and follows established procedures, policies and regulations.
Within limits of experience, educational background, and Brightli time commitments, presents in public forums educational material to promote community understanding of mental health and to enhance community response to mental health problems.
Is responsive and cooperative with management needs/requests, such as data collection, program evaluation, development of grant applications, maintenance of various contracts for services, etc.
Completes all agency required trainings and requirements.
Regularly participates in evaluation of self and any assigned staff according to Brightli Policies and Procedures.
Performs other work assignments or special functions as assigned by department leadership teams, as may be outlined and attached hereto.