Director of Outpatient Services
Centerstone•Bradenton, FL
•Hybrid
About The Position
The Director of Outpatient Services supervises a regional team of Managers, Supervisors, and Clinical Providers, managing team member performance and adherence to job duties and responsibilities. The role ensures consistent, high-quality and efficient service delivery in outpatient clinical settings and across access points throughout the organization.
Requirements
- Master’s degree in a behavioral health field
- Three+ years of leadership experience in behavioral health
- Experience in outpatient and crisis services preferred
- Active Licensed Mental Health Counselor (LMHC) clinical license required
- Ability to travel between sites
- Ability to work in fast-paced behavioral health environment
- Strong communication and leadership skills
- Ability to lead multi-site teams and operational change
- Understanding of Outpatient services
- Strong knowledge of accreditation and regulatory bodies as applicable
- Understanding of funding, grants and budgets
- Knowledge of Florida Medicaid, Managing Entity expectations, county and state funded behavioral health systems
Responsibilities
- Supervises and leads a team of Managers and Supervisors to accomplish department and individual goals
- Oversees hiring, performance improvement, and evaluation of direct reports
- Participates in preparation and monitoring of budgets for areas of responsibility
- Contributes to, monitors, and manages progress associates with department’s strategic goals for operation
- Responsible for meeting department-specific productivity expectations for the minimum number of hours spent providing direct client care
- Ensures that all client documentation is accurate, aligned with best practices and adheres to organization policy
- Participates in, or, coordinates supports in order to provide rapid aid in cases of client crisis
- Maintains general knowledge of community resources and maintains relationships with external partners
- Cooperates with utilization review procedures and ensures outpatient programs are following established procedures, policies and regulations
- Is responsive and cooperative with needs and requests such as: data collection, program evaluation, etc.
- Performs other work assignments or special functions as assigned by department leadership team
- Collaborates with other departments to ensure successful and timely client transitions throughout various Outpatient/Inpatient programs
- Ensures compliance with HIPAA, confidentiality standards, and data security requirements
- Provides strategic leadership and guidance to Managers and Supervisors within outpatient and access services
- Champions change and effectively communicates and manages implementation of changes within the department
- Handles difficult team member situations directly, using appropriate discretion and Human Resources advice to show respect for the individual
- Reinforces team approach throughout functions; support and solicit input from team members at all levels within the organization
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
