Director of Outlets - Limelight Mammoth

Limelight Hotels•Mammoth Lakes, CA

4d•Onsite

About The Position

The Director of Outlets is responsible for overseeing the operation of the Restaurants, Bars, and Banquets. The goal is maximizing food and beverage revenue; selecting, training, and developing team members; establishing and maintaining quality product and service levels while maximizing profits; forecasting and budgeting. The Director of Outlets ensures high standards of food and beverage (F&B) quality and service to maximize profits and ensure outstanding customer service. This position reports to the Director of Operations.

Requirements

5 years' experience in food service environment required
2 years' experience in a department head level role or above required
Strong knowledge of food and beverage operations, including cost control and budgeting
Proven leadership and team development abilities in a high-volume, upscale dining environment
Expertise in guest service standards, including upscale hospitality protocols
Ability to manage and optimize multiple outlets simultaneously
Experience with beverage program development, including cocktails and wine lists
Skilled in training, coaching, and performance management
Proficient in POS systems and related technology for menu management and reporting
Ability to forecast labor, manage scheduling, and analyze payroll trends
Strong communication and interpersonal skills, with the ability to lead cross-functional teams
Excellent organizational and time management abilities
Creative and strategic mindset for concept development and promotions
Ability to remain calm and effective under pressure in a fast-paced environment
High level of professionalism and polished presence when interacting with guests and stakeholders
Strong knowledge of health, safety, and sanitation standards and regulations
Ability to analyze financial reports and make data-driven operational decisions

Nice To Haves

Bachelor's degree in hospitality management, or related field preferred

Responsibilities

Develop annual operating plans and manage departmental budgets, inventory, and cost controls
Oversee F&B outlets staffing needs, including recruiting, hiring decisions, scheduling, and payroll
Lead onboarding and training programs, and guide team development, performance management, and discipline
Maintain high service and presentation standards in alignment with brand expectations
Collaborate on cocktail menus and beverage programming to ensure innovation and consistency
Ensure accuracy and efficiency in POS systems, product pricing, and supply requisitions
Promote all F&B outlets internally and externally, maintaining a strong guest service culture
Lead by example with visible presence in dining rooms during peak service and as needed for coverage
Conduct regular team meetings to align on performance, goals, and guest feedback
Foster creativity in food and beverage offerings, supporting continuous menu development
Uphold hotel policies, safety procedures, and interdepartmental collaboration to ensure smooth operations
Other duties as assigned