Director of Operations, CMG

CaroMont Health • Gastonia, NC

5d

About The Position

Provides leadership, guidance, and direction to achieve organizational and service line mission goals and objectives. Leads the assessment, planning, implementation, and evaluation of efficient systems of care and service across the continuum of care. Takes ownership of strategic growth and expansion opportunities in growing regions, as defined by the service line’s strategic plan. Provides strategic oversight and is responsible for operational performance for the service line and ambulatory departments. Demonstrates integrity and initiative in support of CaroMont’s Mission, Vision, and Values.

Requirements

• Bachelor’s degree required.
• Five years of healthcare management in a supervisory role or equivalent experience required.
• Strong financial, planning, and multiple-site management skills.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Excellent computer skills, including understanding of MS Office Suite, the internet, and email.
• Knowledge of medical terminology required.
• Medical insurance knowledge required.
• Advanced account inquiry skills required.
• Initiative and problem-solving skills required.
• Ability to manage and foster a team environment.

Nice To Haves

• Master’s degree in Business Administration, Healthcare Administration, or a related field preferred.
• Certified Medical Practice Executive (CMPE) certification preferred.
• EMR and Practice Management system knowledge preferred.

Responsibilities

• Provide leadership, guidance, and direction in achieving organizational and service line mission goals and objectives.
• Lead the assessment, planning, implementation, and evaluation of efficient systems of care and service across the continuum of care.
• Take ownership of strategic growth and expansion opportunities within growing regions, as defined by the service line’s strategic plan.
• Provide strategic oversight and operational performance leadership for the service line and ambulatory departments.
• Demonstrate integrity and initiative in support of CaroMont’s Mission, Vision, and Values.
• Manage and foster a team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director