Director of Operations

Red Oak Management Co Inc•Detroit, MI

4d•$70,000 - $85,000

About The Position

Red Oak Management Co. Inc. is hiring a Director of Operations to lead operations across its affordable housing portfolio in Detroit, Michigan. This full-time leadership role works directly with executive leadership and focuses on building strong teams, operational excellence, and scalable processes. The Director partners with area managers and maintenance supervisors, coaches teams, reviews performance metrics, and develops processes to improve efficiency and accountability. The role includes regular travel throughout the Detroit region and Eastern Michigan, direct engagement with on-site teams, ensuring company standards are met, and collaborating with ownership groups, corporate leadership, and property staff to align priorities and keep operations running smoothly. The position requires the ability to pass a background check.

Requirements

Experience as a regional or area manager in affordable housing.
At least 10 years of property management experience.
Experience working in inner-city affordable housing.
Fair Housing training and knowledge.
Strong work ethic.
Excellent communication skills.
Ability to pass a background check.

Nice To Haves

Experience with LIHTC.
Experience with HUD housing programs.
Experience with Permanent Supportive Housing.
Certified Occupancy Specialist (COS) certification.

Responsibilities

Partner with area managers and maintenance supervisors.
Coach teams and develop managers into effective leaders.
Review performance metrics.
Create processes that improve efficiency and accountability.
Travel throughout the Detroit region and Eastern Michigan to engage with on-site teams.
Ensure Red Oak standards are being met.
Collaborate with ownership groups, corporate leadership, and property staff to align priorities and support smooth operations.