Director of Operations (AZ)

Popeyes•, AZ

165d

About The Position

Popeyes is seeking a results-driven Director of Operations to lead and support multiple restaurant locations throughout the Arizona market. The role calls for an experienced multi-unit operations leader who can drive operational excellence, develop leadership teams, and balance people, profitability, and performance in a fast-paced environment.

Requirements

At least 5 years of multi-unit restaurant operations leadership experience.
Proven experience leading high-volume, fast-paced restaurant operations.
Strong knowledge of P&L management, labor controls, and operational metrics.
Demonstrated ability to develop and lead high-performing teams.
Excellent communication, leadership, and organizational skills.
Ability to travel regularly throughout the Arizona market.
Proficiency with Microsoft Office and restaurant reporting systems.

Nice To Haves

Previous QSR experience.
Experience with staffing strategy, employee development, and operational coaching.
Bilingual English/Spanish skills.

Responsibilities

Oversee operations for multiple Popeyes restaurant locations across the Arizona market.
Drive sales growth, profitability, labor management, and operational performance.
Ensure locations meet brand standards, food safety requirements, and guest satisfaction expectations.
Coach, mentor, and develop District Managers, General Managers, and restaurant leadership teams.
Analyze KPIs, financial reports, labor trends, and operational metrics to identify opportunities for improvement.
Partner with HR and Recruiting teams on staffing strategies, succession planning, and talent development.
Support new restaurant openings, remodels, and operational rollouts.
Lead accountability for training, employee engagement, retention, and culture initiatives.
Ensure compliance with company policies, state and federal employment laws, and safety regulations.
Conduct regular restaurant visits, operational audits, and performance reviews.