Director of Operations

Aramark • Philadelphia, PA

7d • Onsite

About The Position

Aramark Healthcare+ is seeking candidates for a Director of Operations supporting the Food & Nutrition Department within a large hospital in Philadelphia, PA. As a Director of Operations, you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Our Directors of Operations are capable managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

Requirements

• Bachelor's degree level education highly preferred in an area of Food & Nutrition Services, Hospitality or Business Management
• Experience managing food & nutrition operations within a large, high volume, fast paced acute care hospital required
• Proven ability to implement and manage food service systems and programs for patient services, retail and culinary operations.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

Nice To Haves

• The ideal candidate will have a history of stability in their career, showing tenure and progression in prior roles.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Implements and manages food service systems and programs for patient services, retail and culinary operations to create structured and standardized services.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement systems/programs and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Director