Director of Operations PM

Chobani • Philadelphia, PA

4d • $144,000 - $198,000 • Onsite

About The Position

The Director of Operations is responsible for leading all manufacturing, production, and supply chain efforts across coffee roasting, packaging, and cold brew concentrate lines. This role ensures operational excellence by driving efficiency, quality, food safety, cost control, and team development. The ideal candidate combines hands-on manufacturing leadership with strategic planning capabilities, and thrives in a fast-paced, growth-oriented environment.

Requirements

• 7+ years of leadership experience in manufacturing; food & beverage or CPG strongly preferred.
• Experience in coffee roasting, beverage processing, or similar operations (thermal processing, brewing, extraction, bottling, etc.).
• Strong understanding of GMP, HACCP, and food safety regulations.
• Proven track record of scaling production, improving efficiency, and leading cross-functional teams.

Nice To Haves

• Experience with SQF Certification, ERP/MES systems, and industrial automation.
• Lean Six Sigma training or certification.
• Bachelor’s degree in operations, Engineering, Food Science, Business, or related field.

Responsibilities

• Oversee day-to-day operations across roasting, grinding, packaging, cold brew brewing and extraction.
• Develop and implement production strategies to meet demand plans, maximize throughput, and optimize plant capacity.
• Lead continuous improvement initiatives using Lean, Kaizen, 5S, or similar methodologies.
• Manage and develop a cross-functional team including Production Managers, Roasters, Packaging Supervisors, Maintenance, and Quality personnel.
• Foster a high-performance culture focused on accountability, teamwork, and professional growth.
• Own staffing plans, training programs, and succession development.
• Ensure all products meet or exceed SQF, HACCP, FDA, and internal quality standards.
• Partner with the Quality team to investigate issues, implement CAPAs, and maintain audit readiness.
• Coordinate with Procurement and Planning to ensure raw materials (green coffee, packaging, ingredients) are available to support production schedules.
• Oversee inventory accuracy, material flow, and warehouse operations.
• Oversee and Partner with Maintenance to implement preventive and predictive maintenance programs.
• Support capital equipment upgrades and automation initiatives.
• Develop and manage department budgets, labor efficiency, yield, scrap, and OEE targets.
• Track and report performance metrics; identify and address bottlenecks or cost drivers.

Benefits

• medical, dental, vision coverage
• disability insurance
• health savings account
• flexible spending accounts
• tuition reimbursement
• 401k match of 100% on up to 5% of eligible pay
• fertility and childcare assistance
• 12 weeks of parental leave at full pay after six months of continuous employment
• employee assistance program
• fitness discounts
• a wellness reimbursement
• on-site gym access (certain locations)
• a monthly wellness newsletter
• 120 hours of paid time off
• 11 holidays
• paid volunteer time off
• bonus
• equity

What This Job Offers

• Job Type: Full-time
• Career Level: Director