Director of Operations

Jushi•Scranton, PA

14d

About The Position

The Director of Operations is charged with operationalizing and managing existing and new recreational and medicinal, manufacturing and distribution operations. The Director of Operations will lead all operational teams, including sales operations, purchasing, inventory management, cultivation, manufacturing, fulfillment, safety, quality, and compliance. The Director of Operations must be willing to get their hands dirty and contribute at all operational levels, train and mentor team members as well as providing operational guidance and metrics to the executive team.

Requirements

Bachelor’s degree in Management or any related field required
A minimum of 10 years of operations/supply chain experience
A minimum of 5 years leadership experience
Proven ability to manage all operational aspects of a facility in a similar industry (cannabis, craft beer, food & beverage, natural household goods, etc.)
Proven ability to lead a team to meet quotas in a dynamic market
Ability to quickly get up to speed and identify critical issues to develop and execute a go-to-market strategy
Design and implement business strategies, plans, and procedures with exposure to legal counsel/documents, new teammate hiring and a wide range of vendors/consultants
Ability to both work and lead a room, instilling excitement, positivity and a clear path to success, leading teammates to new levels of performance and dedication

Nice To Haves

MBA preferred
Experience in fundraising, e-commerce or SaaS-enabled marketplaces is a plus
Knowledge and experience in the cannabis industry preferred
Excel in fast-paced start-ups, excited by a rapidly changing industry

Responsibilities

Manage cultivation, post-processing, extraction and infusion teams’ production to commercial sales plan, annual operational budget, and regulatory requirements
Recruit, hire, and train grower processor operations, manufacturing, supply chain, distribution, and fulfillment teams
Set production and operational goals, compare performance to goals, and adjust goals as needed to commercial sales plan
Assess current SOPs, identify opportunities for improvement and implement solutions
Manage grower processor infrastructure and systems, production equipment, and associated service contracts and facility maintenance programs
Ensure adequate inventory levels for all SKUs and timely order fulfillment
Monitor gross margin for all SKUs and provide accurate reporting and forecasting of material costs
Coach, mentor and provide feedback to team members
Facilitate and execute all corporate financial management, human resources, and internal and external audit programs
Work diligently with Commercial and Retail teams to understand and react to market opportunities with appropriate product development strategies
Development, measure and mange to Performance Indicators (PIs) and Key Performance Indicators (KPIs) to drive continuous and productivity improvements
Manage facility performance data. Brief weekly, monthly and quarterly performance to executive partners
Oversee Sales and Operations Planning (S&OP) with Commercial partners
Manage all grower input materials, packaging, ingredients, biomass, and distillate inventories weekly, monthly and quarterly to achieve Sarbanes-Oxley (SOX) reporting
Develop, analyze, and implement manufacturing workflow creating the most efficient operational program
Support all capital expenditures (CAPEX), strategy and capital plan for the facility, project integrations and additions to current facility and operations
Establish facility policies that promote company culture and vision
Maintain strong knowledge in the rapidly developing regulatory/legislative structures of the cannabis industry across all territories.
Facilitate a strong EHS program. Responsible for overseeing employee safety and reporting in accordance with local/state/and federal laws
Ensure compliance with all state and local regulations
Lead with a people-first mentality while demonstrating strong servant leadership and striking the balance between empathetic and accountable leadership
Other duties as assigned