Director of Operations

Hire Solutions • Brooklyn, NY

3d • Onsite

About The Position

We are seeking an experienced Director of Operations to oversee daily operations, administrative systems, and regulatory compliance for our growing healthcare organization in Williamsburg, Brooklyn. Our agency provides comprehensive mental and behavioral health services, including ABA, CFTSS, and OPWDD programs. The Director of Operations will serve as a key leadership figure, optimizing operational workflows, managing cross-functional administrative teams, and ensuring strict adherence to New York State regulations.

Requirements

• Operational leadership experience in the healthcare industry required.
• Prior experience or strong familiarity with NYS Medicaid programs, specifically ABA, CFTSS, and OPWDD service delivery models.

Responsibilities

• Oversee daily administrative and operational functions across all program divisions.
• Ensure agency-wide compliance with billing standards, as well as HIPAA privacy mandates.
• Establish, evaluate, and streamline operational procedures for intake, scheduling, service authorization, credentialing, and billing.
• Directly supervise administrative heads, intake coordinators, and operational support staff.
• Partner with clinical directors to support clinician onboarding and retention.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed