Director of Operations

Crane Worldwide Logistics • Atlanta, GA

26d • Onsite

About The Position

This position directs site operations to ensure that the operations staff executes service agreements at, or above, the client's standards. The role aims to maximize profitability through superior client service, effective and prompt communications, and follow-up on all pending matters with the client. The Director of Operations will plan and monitor daily staffing schedules, adjusting accordingly to ensure adequate staffing levels that support operational demands and business objectives. This role is responsible for managing revenue and expenses to budget constraints, as well as training, developing, and motivating employees to peak performance and growth in their knowledge and responsibilities. The position also involves managing the financial aspects of the department, including purchasing, budget preparation and review, financial reporting, and monitoring expenses. Other duties as assigned.

Requirements

• Computer Literate
• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Vision abilities required by this job include close vision and the ability to adjust focus
• Walking within the warehouse and inspecting freight
• Job will require presence on-site at the assigned work location
• High school diploma or GED Required
• Minimum ten years industry-related experience required
• Minimum five years supervisory experience required

Nice To Haves

• Bachelor’s degree preferred
• Professional certification may be required in some areas

Responsibilities

• Directs site operations to ensure that the operations staff executes service agreements at, or above, the client's standards.
• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities.
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
• Other duties as assigned.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED