Director of Operations – Pensacola (Remote Option)

UIC Alaska•Pensacola, FL

35d•Remote

About The Position

Bowhead is seeking a Director of Operations to lead programs and personnel in our Systems & Information Technology (SIT) Group. This senior leadership role carries full Profit & Loss (P&L) responsibility and encompasses technical and non-technical program management, strategic business development, and customer relationship management. The Director will drive operational excellence across existing Department of Defense (DoD) programs and identify and pursue opportunities to expand the portfolio. This position offers a fully remote work option for candidates. Candidates located within commuting distance of Bowhead offices are encouraged to apply.

Requirements

Bachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Information Technology) and 10+ years of progressively responsible management experience, OR an equivalent combination of education and experience.
At least 5 years of experience in site lead, project management, and/or program management roles.
Demonstrated experience in DoD contracting across technical, contractual, and leadership roles.
Familiarity with DoD acquisition environments, program structures, and government contracting frameworks.
Knowledge of PMO processes, project management methodologies, and continuous improvement practices.
Proven track record of managing programs to meet or exceed customer requirements.
Exceptional written and verbal communication skills, with the ability to engage effectively across all organizational levels.
Demonstrated ability to lead independently and collaborate within cross-functional teams.
Strong business acumen, including experience in strategic planning, resource allocation, and financial management.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) at an intermediate to advanced level.
A customer-centric mindset and the ability to manage complex stakeholder relationships effectively.
Must be able to maintain a clearance at the Secret level and be eligible to obtain a Top Secret clearance.
US Citizenship is a requirement for a Secret clearance at this location.

Nice To Haves

Experience with Cost-Plus-Fixed-Fee (CPFF) and other cost-type contract vehicles is highly desired.

Responsibilities

Provide direct leadership and management for programs, projects, and personnel across assigned divisions and/or units within the SIT Group.
Organize project and task workloads, assign direct and indirect responsibilities, and select the most qualified individuals for specific tasks.
Develop, refine, and implement SIT processes to ensure consistent performance and efficiency across programs.
Address escalated issues through Program Managers and implement corrective actions to ensure resolution.
Oversee and manage budgets for assigned units, maintain full P&L accountability, and ensure alignment with business objectives.
Cultivate a high-performing, collaborative team culture aligned with Bowhead’s mission and values.
Mentor team members, offer professional development opportunities, and set clear expectations for performance and growth.
Lead initiatives to expand the business pipeline, broaden the revenue base, and identify opportunities among existing DoD customers and in emerging markets.
Develop and execute strategies to drive organic growth and expand into new areas, leveraging Bowhead's established core competencies.
Lead and contribute to proposal development, including team coordination, technical content creation, and quality assurance.
Serve as a senior point of accountability for customer satisfaction, managing relationships with program stakeholders and leadership contacts.
Contribute to and implement approved strategic plans aligned with division and corporate objectives.