Director of Operations

DaVita • Strongsville, OH

15d

About The Position

DaVita is dynamic, growing and entrepreneurial. We are seeking an ambitious, experienced leader to guide the regional operations for the Akron and Mid-Ohio geographies in Ohio . This particular region encompasses managing a portfolio of 12 outpatient dialysis clinics, 200 indirect teammates and accountability for approximately $30-50MM P&L. This role will report to a Division Vice President and drive all aspects of the region’s operating business: team development, clinical outcomes, financial management and ongoing growth in a way that honors our seven Core Values. As a Regional Operations Director (ROD) you will drive all aspects of the business: culture, team development, clinical outcomes, P&L management, growth and ongoing business development. This position is a key member of DaVita’s field management team and works closely with the Divisional Vice President to develop competitive strategies in alignment with DaVita’s mission and values.

Requirements

• Leadership for a multi-site operational business preferred
• Proven experience leading a high performing team
• Proven experience identifying and driving for growth in your territory
• Bachelor's degree required
• Philosophies that align with our core values

Nice To Haves

• MBA preferred
• And, a little bit of competitive spirit never hurts

Responsibilities

• Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions. You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.
• You’ll drive our Big 4 initiatives: Clinical, People, Operations, and Growth.

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most.
• Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees