Director of Operations, Procell InSite
About The Position
The Director of Operations is responsible for establishing the entire post-sale delivery framework from inception. This position requires an individual with a proven ability to develop infrastructure in previously unstructured environments, rapidly identify and onboard talent, and methodically scale operations alongside increasing customer demand. From the outset, this leader will be tasked with recruiting a Customer Support Lead and developing the customer support function, while concurrently initiating and managing deployment and installation operations. Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued.
Requirements
- Proven ability to develop infrastructure in previously unstructured environments.
- Proven ability to rapidly identify and onboard talent.
- Proven ability to methodically scale operations alongside increasing customer demand.
Responsibilities
- Establishing the entire post-sale delivery framework from inception.
- Developing infrastructure in previously unstructured environments.
- Rapidly identifying and onboarding talent.
- Methodically scaling operations alongside increasing customer demand.
- Recruiting a Customer Support Lead.
- Developing the customer support function.
- Initiating and managing deployment and installation operations.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
