Director of Operations

. Crane Worldwide Logistics . • Lockbourne, OH

18h

About The Position

The Director of Operations directs site operations to ensure operations staff execute service agreements at or above client standards. The role focuses on maximizing profitability through superior client service, effective and prompt communications, and follow-up on pending client matters. It plans and monitors daily staffing schedules, adjusting them to ensure adequate staffing for operational demands and business objectives, and manages revenue and expenses within budget constraints. The Director trains, develops, and motivates employees to support strong performance and growth in their knowledge and responsibilities, and manages department financial activities, including purchasing, budget preparation and review, financial reporting, and expense monitoring. Other duties may be assigned.

The role requires computer literacy and intermediate proficiency with Microsoft Office, internet, web-based, and job-specific software applications. Physical activities include talking, hearing, using hands to operate computer equipment, sitting for extended periods, and walking within the warehouse to inspect freight. A high school diploma or GED is required; a bachelor's degree is preferred. At least ten years of industry-related experience and five years of supervisory experience are required. Professional certification may be required in some areas.

Requirements

• High school diploma or GED.
• At least ten years of industry-related experience.
• At least five years of supervisory experience.
• Computer literacy and intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
• Professional certification may be required in some areas.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Direct site operations to ensure operations staff execute service agreements at or above client standards.
• Maximize profitability through superior client service, effective and prompt communications, and follow-up on pending client matters.
• Plan and monitor daily staffing schedules, adjusting them to maintain adequate staffing for operational demands and business objectives.
• Manage revenue and expenses within budget constraints.
• Train, develop, and motivate employees to support peak performance and growth in knowledge and responsibilities.
• Manage department financial activities, including purchasing, budget preparation and review, financial reporting, and monitoring expenses.
• Perform other duties as assigned.

Benefits

• Quarterly Incentive Plan.
• 136 hours of paid time off (17 days per year), usable for sick time or personal use.
• Medical, dental, and vision benefits.
• Tuition reimbursement for education related to the job.
• Employee referral bonuses.
• Employee recognition and rewards program.
• Paid volunteer time.
• Employee discounts.
• Wellness incentives of up to $100 per year for completing challenges, plus a discount on contribution rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED