Director of Operations
USA Clinics Group•Northbrook, IL
•$115,000 - $145,000•Onsite
About The Position
The Director of Operations is responsible for continuous improvement across business and clinical operations under the guidance of the SVP of Operations. This full-time role is based at the corporate office in Northbrook, Illinois, and may include weekends when needed. The listed compensation range is $115,000–$145,000, based on experience and qualifications.
Requirements
- At least 7 years of experience in multi-site healthcare operations.
- Strong command of compliance, risk mitigation, and field team leadership.
- Experience leading managers across regions or states.
- An operational mindset and comfort with data, dashboards, and scaling processes.
Nice To Haves
- Experience in ambulatory, urgent care, or outpatient operations is preferred.
Responsibilities
- Define and track KPIs for performance, patient experience, and business team productivity.
- Implement performance dashboards, SOPs, and standardized workflows.
- Collaborate with HR, Compliance, Training, and Regional Clinical Leads to align operations.
- Drive staff performance management, retention strategies, and operational consistency.
- Proactively identify and address risks or inefficiencies across markets.
- Perform additional duties as assigned.
Benefits
- Health insurance, including medical, dental, and vision coverage.
- Retirement plan.
- Paid time off (PTO), including vacation and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
