Director of Operations
About The Position
The RN Director of Operations is responsible for the overall organization, financial management, and operational leadership of one or more home health care centers. The role provides strategic and operational oversight to ensure regulatory compliance, quality patient care, business growth, fiscal performance, and staff development. The Director supervises clinical leadership and supports interdisciplinary care delivery. The position includes employment decisions for direct reports, oversight of care-center operations and finances, supervision of clinical managers, community representation, and input into marketing activities and plans. The Director also ensures staff orientation, assigns staff with appropriate skills, leads staff education and meetings, encourages professional development, sets goals, and implements performance improvement efforts to support quality care and positive patient outcomes. Other duties may be assigned.
Requirements
- Associate’s degree in business or a related clinical field.
- At least 2 years of home care experience and at least 1 year of supervisory experience; or 2 years of leadership or management experience in healthcare, home health, or hospice.
Nice To Haves
- Bachelor’s degree in business or a clinical-related field with a current license.
- Current license to practice as an RN or other healthcare professional, specific to the state assigned.
- Home health experience.
Responsibilities
- Makes employment decisions for direct-report staff, including hiring, firing, advancement, promotion, or changes in status.
- Manages the overall organization and financial operations of the care center.
- Supervises clinical managers responsible for ensuring delivery of quality patient care.
- Maintains the care center’s image in the community and with state and national organizations.
- Provides input, guidance, and feedback on marketing activities and the care center marketing plan to support growth goals.
- Ensures adequate orientation for every team member assigned to the care center.
- Assigns and directs staff with appropriate skills to perform their duties.
- Plans staff education programs, administrative and staff meetings, and in-services.
- Encourages continuing education and staff development; sets positive, attainable expectations, objectives, and goals for the care center.
- Ensures implementation of a performance improvement program to drive quality care and positive patient outcomes and address negative trends.
- Oversees delivery of care to patients served by the care centers by supervising and supporting the clinical manager.
- Performs other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
