Director of Operations

The Osborne Company•Topeka, KS

10h•Hybrid

About The Position

The Osborne Company is seeking an experienced Director of Operations to lead and own all construction operations across the company. This is a high-impact leadership role responsible for translating company strategy into execution--overseeing project delivery, driving team performance, and ensuring operational systems run effectively without constant oversight. This is not a passive leadership position, and it is not a project management role. We're looking for someone who can take full ownership of operations, build accountability across teams, and ensure consistent execution across all projects. IMPORTANT: This role requires extensive commercial construction operations leadership experience. Candidates without direct construction operations management experience will not be considered. ABOUT US: Osborne is a Topeka, Kansas-based commercial general contractor proudly celebrating 50 years of building across the country. We specialize in design-build construction, facilities maintenance, and electric vehicle (EV) infrastructure, one of the fastest growing sectors in commercial construction. Our projects are fast paced, often multi-site, and require strong coordination across teams and regions. With a strong foundation built on integrity, dependability, and quality, we're known for doing what's right--every time. Our team is made up of smart, humble professionals who value accountability, consistent execution, and long-term partnerships. Learn more at: www.osborne.com

Requirements

7-10+ years of commercial construction experience with leadership responsibility
Proven experience managing multi-state project teams (PM, Superintendent, and Coordinators) across multiple simultaneous projects
Strong financial acumen -- job costing, WIP schedules, forecasting, and profitability analysis
Experience managing multistate or multi-region project portfolios
Valid driver's license, ability to pass background check, drug screen, and MVR
Legal authorization to work in the United States

Nice To Haves

EOS or similar operating system experience preferred -- not required

Responsibilities

Own day-to-day construction operations across all active projects and regions
Lead, manage, and hold accountable Project Managers, Coordinators, and Superintendents
Maintain full visibility into project schedules, staffing, and performance
Run regular operations meetings and ensure follow-through on priorities and commitments
Ensure alignment across teams, with clear expectations and accountability
Own financial performance across all projects, including job cost tracking, forecasting, and margin accountability
Monitor revenue, costs, and profitability across the project portfolio
Identify risks early and take action to protect project and company performance
Build, implement, and enforce operational processes across estimating handoff, project execution, and closeout
Lead and ensure consistency in Transfer of Authority (TOA) between estimating and operations
Identify and eliminate operational bottlenecks before they impact project delivery
Develop and lead high-performing PM, Coordinator, and Superintendent teams
Hold team members accountable to performance expectations and project outcomes
Partner with HR on hiring, onboarding, and performance management
Address performance gaps and build bench strength across operations
Maintain visibility across all active projects and step in where needed to keep work moving
Support teams in resolving issues while reinforcing accountability
Participate in key client conversations and maintain strong relationships