Director of Operations

Beverly Hills Oncology MeBeverly Hills, CA
$120,000 - $175,000Onsite

About The Position

The ideal candidate will have a successful track record of managing performance within healthcare, great influencing and project management skills, and have a broad understanding of the many service aspects they will encounter and resolve within the day-to-day operation.

Requirements

  • 8 years progressive experience directing or managing Healthcare Operations function
  • Experience with Electronic Medical Records a must
  • An experienced leader, who is mission-focused, growth oriented, committed to operational excellence, process-minded, and skilled in leading teams in a performance-driven culture
  • A decisive individual who sets and meets schedules, and enforces accountability across organizational boundaries
  • Experience managing teams
  • Ability to measure and track performance, success of programs, and initiatives
  • Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
  • Ability to manage competing priorities in a fast-paced environment
  • Experience with Microsoft Office Suite
  • Excellent documentation, communication skills and interpersonal relationship skills, including negotiating and relationship management skills, with the ability to drive achievement of objectives
  • Strict attention to detail
  • A leader with unwavering ethics, integrity, and related personal attributes who will inspire team members to develop to their fullest potential
  • Demonstrated leadership qualities and proven track record of coaching team members for continued growth in their role

Nice To Haves

  • Oncology or Imaging experience in Operations highly preferred

Responsibilities

  • Create Operational strategic and tactical plans for all functional areas
  • Cultivate and sustain a customer-centric operating culture that strives to exceed customer goals, objectives, requirements, and expectations
  • Promote a culture that maintains compliance with all regulatory requirements at all times
  • Create an empowering work climate; inspire collaborative teamwork and problem solving
  • Effectively communicate values and expectations regarding quality
  • Develop fiscal management capabilities including effective expense reduction, utilization management, and budget control
  • Anticipates and is proactive in identifying, appropriately defining, diagnosing and resolving all operational issues
  • Anticipates and is flexible and adjusts plans to meet changing conditions
  • Develop ways to measure progress, evaluate results and take corrective action in a timely manner
  • Serve as a catalyst for effective change
  • Work with the executive team to distill company strategy into impactful, departmental OKRs
  • Collaborate cross-functionally with partners to align on performance-based objectives and develop team plans to meet them
  • Must be onsite daily

Benefits

  • Health, dental, and vision insurance
  • 401k matching
  • FSA
  • Company-sponsored life insurance
  • Voluntary supplemental life insurance
  • Voluntary short-term / long-term disability options
  • PTO & paid holidays
  • Employee recognition programs
  • Team building events & employee appreciation lunches
  • Referral bonus programs
  • Job training, professional development, & continued education
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